UPS Warranty

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Click Renewal Options to view your UPS device’s warranty options and to buy an extended warranty.

Status	Description
Start Date	The UPS device’s warranty start date.
Expiry Date	The date of expiration of the UPS device’s warranty. If you have purchased an extended warranty, this date will include both your factory and extended warranty.
Contract Number	The UPS device’s extended warranty contract number. The APC Entitlements team will provide this contract number in your Warranty Certificate via email.

NOTES:

• It can take up to 7 working days for your extended warranty information to display in the Web Portal.
• If the Renewal Options button is not visible for your UPS, it may not be eligible to buy an extended warranty. This occurs for lithium-ion devices and UPS devices out of warranty coverage. Contact your APC reseller to discuss your options.
• Multiple factors go into determining the validity of a warranty. Speak to the Customer Care Centre to obtain the most accurate information. For more information, see UPS Factory Warranty Information.