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Submit a support request for additional assistance with EcoStruxure IT software.
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The page provides an overview of:
- Critical, Warning or Informational UPS Events currently occurring on your UPS.
- UPS Name
- Operating Mode
- SmartConnect Status
- displayed at the top of the screen.
Clicking the 
You can also view the status of the UPS'
- Control
- Battery
- Device
- Firmware
- Diagnostics
- Network
- UPS Warranty
- UPS Profile details
Operating Mode, Battery and Device information is automatically refreshed every 5 minutes when the UPS is On Line, and every 2 minutes when it is On Battery.
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