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Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
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SmartConnect Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
The page provides an overview of:
- Critical, Warning or Informational UPS Events currently occurring on your UPS.
- UPS Name
- Operating Mode
- SmartConnect Status
- displayed at the top of the screen.
Clicking the 
You can also view the status of the UPS'
- Control
- Battery
- Device
- Firmware
- Diagnostics
- Network
- UPS Warranty
- UPS Profile details
Operating Mode, Battery and Device information is automatically refreshed every 5 minutes when the UPS is On Line, and every 2 minutes when it is On Battery.
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