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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Sanjeet_Sahota
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Firmware Version V4.6.0 Now Available for ION9000, PM8000, and ION7400

Introducing the latest release of firmware version 4.6.0 for the PowerLogic™ Advanced Meters. This update brings several significant enhancements to improve functionality and security. Here are the top...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3474 4 13
Latest Reply: Charles_Murison

Solved
sesa351067_brid
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New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2772 5 5
Latest Reply: Romain_Polette

Informational
Maaz
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Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2948 2 0

2022-10-13

Solved
sesa351067_brid
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Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3087 1 3
Latest Reply: Charles_Murison

Solved
Maaz
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PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4926 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
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ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7076 3 1
Latest Reply: Charles_Murison

Madleen_Laclef
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FAQArchitecture How does Vigilohm System behave in a network with Norm...

Refer to this document: FAQ_ How does Vigilohm System behave in a network with Normal Feed and Backup Power.pptx - Box -You have the possibility to power supply the Vigilohm devices with the network ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
708 0 0

2015-03-05

Madleen_Laclef
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FAQCommissioning How can I check if the Injection signal sent by IMD d...

One idea is to simulate an insulation fault on the feeder monitored by the XD312. This would have to be a low insulation fault, around 1kOhm maxi. The IM400 will go in alarm, most of its injection sign...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
795 0 0

2015-03-05

Madleen_Laclef
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FAQXM200 Would you have a Presentation about XM200 and Guidelines to m...

Download a presentation and guidelines to make a demo here: FAQ_XM200 Presentation and Demo.7z - Box Note: This product is now obsolete. It can be substituted by an IM400. Pay attention to the fo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
902 0 0

2015-03-05

Solved
sesa72458
sesa72458 /html/rank_icons/Retired-User.png

Single ION 7650 / 8650 on 2 x Ethernet networks - 2 x separate IP addr...

Hi,Is it possible for an ION7650 or 8650 to operate on 2 x Ethernet networks with 2 x separate IP addresses?I'm almost certain the meter does not support dual comms cards, but if we get a comms card wi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1474 0 4
Latest Reply: sesa72458

Solved
Anonymous user
Anonymous user

PM5000 Series Register List after the End of 2014 Firmware Update/Upgr...

Hello everyone,regardless some fixes and additional functions, the QR codes for example, there are also some other changes in the new firmware version for the PM5000 series devices, I guess. I've heard...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3438 0 5
Latest Reply: Usha

Solved
sesa354877
sesa354877 /html/rank_icons/Retired-User.png

Ethernet cable - Pin configuration for PM series meters

What is the pin configuration that one has to maintain while crimping Ethernet cable for PM series meters? Do we need to use a straight Ethernet cable or crossed??
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1757 0 4
Latest Reply: sesa354877

Solved
sesa287810
sesa287810 /html/rank_icons/Retired-User.png

How to connect to an ION7550 directly using iON setup3.0

I have connected an iON7550 using a usb-rs485 converter directly to my laptop. I have tried to connect this one meter as a single device and I have tried to connect as a network. I want to capture the ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3350 0 12
Latest Reply: sesa287810

Ramon_Delgado
Ramon_Delgado /html/rank_icons/Retired-User.png

Communications issues with PM870 meter in PSE v7.20

I have a customer that has three PM870 meters with ECC Cards that were manufactured in the last quarter of 2014 with the latest firmware revision and they are getting communications loss between these ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
755 0 0

2015-02-25

Solved
MatthewP
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ION Device Template Reference document: need updates for 8650x locked ...

I've call Tech Support and tried to dig up information myself for an updated ION Device Templates ref doc that provides information on new firmware versions for the ION devices especially the 8650x RMI...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1929 0 1
Latest Reply: sesa139879_brid

Solved
engineer_langfo
/html/rank_icons/Lieutenant_JG.png engineer_langfo

Phasor diagram in PM5560 vs ION

Hello - I have noticed an inconsistency between the phasor diagram is represented in the PM5560 and the convention used in ION series meters. The screen capture from page 136 of the PM5560 manual show...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1833 0 1
Latest Reply: Anonymous user

Solved
arjanbijker
arjanbijker /html/rank_icons/Retired-User.png

PM5560 Polarity

Hi,With the PM800 you could change current polarity settings via modbus commands.Can the PM5560 do the same?We have a whole bunch of them installed in datacenters where it is not possible to shutdown p...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3104 0 9
Latest Reply: Usha

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