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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

Start a Topic
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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
810 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4849 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4185 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4752 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6534 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8632 3 1
Latest Reply: Charles_Murison

sesa50168
sesa50168 Leader

PM8000_module_count_plus_speeds.xlsx

Here's a listing of the ION modules in the PM8000 power meter
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1500 1 0

2015-08-13

Solved
chao_feng
chao_feng Leader

ION7650 Grayed out page

Just got a question from the customer that: in the webmeter of ION7650, why the "Control", "Diagnostic" and "Maintenance" 3 pages are grayed out, could those tabs be enabled?Thanks,
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1527 0 3
Latest Reply: Charles_Murison

Michael_Neas
Michael_Neas Troubleshooter

ION8650A Power Meter Module 1 second readings calculation

I am running the Voltage and Current values from the power meter module, amongst others, into the sliding window demand module to take an interval average. I'd really prefer to take the HS, but it won'...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1034 0 1
Latest Reply: sesa56307_bridg

Solved
sesa108575_brid
sesa108575_brid Explorer

What is the life-time of the LCD screen of PM8240 meter?

Customer wants to know the life-time of the LCD screen of PM8000 meters under general operation. Please advise. Thanks.Jacky Lau
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1290 0 1
Latest Reply: sesa50168

Solved
JamesAZZO
JamesAZZO

Modbus Gateway - PM5560

When can we expect to see the Modbus Gateway functionality in the PM556x meters? I know this is on the roadmap but we're banking on it for a few projects and wondering when we can reliably say it will ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2282 0 3
Latest Reply: sesa379798

Solved
Anonymous user
Anonymous user

Where is the newest ION Setup 3.0?

Hi, All. I have to check about functions of PM8000 series meter. But I cannot find newest ION Setup3.0. Where is it? If anybody know where it is, please let me know.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1442 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Question ION8650 modbus tcp

Hello everyone. a customer is making some tests EXTRACTION through a Modbus TCP protocol to a TCP master ION8650 software, they are being monitored for the freq and active power; power to the value rec...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
955 0 0

2015-08-05

sesa44122_bridg
sesa44122_bridg Explorer

Do we have ISO50001 calabration certificates for the PM870 and Enercep...

I have a customer requesting information regarding the calabration requirements for ISO50001. They have PM870's and Enercepts. I did find the certificate for PME. How do we address these requests? ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1018 1 1
Latest Reply: ram_kaushik

Solved
Anonymous user
Anonymous user

How can I configure PM8000 using ION Setup?

Hi, All. I heard, ION Setup is supported PM8000. But when I connect device using ION Setup, occurred an error. So I did try to find device template in below path. <C:\Program Files (x86)\Schneider...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2633 0 3
Latest Reply: Anonymous user

MarthaV
MarthaV

Reboot ETH Card ION8650C

HelloI have a case where clients are changing the ETH communication through modem to direct LAN connection with some ION8650C,after two changes, the meter was connected and then dropped the connection ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1131 0 1
Latest Reply: sesa82206

EvonneYin
EvonneYin Explorer

NMI pattern approved iEM3200 series

Hi All,SE Australia Partner marketing is proud to announce we have NMI pattern approved iEM3200 series (Current Transformer operated DIN rail mount energy meter).All modelsiEM3200IEM3210IEM3215iEM3250...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
841 0 0

2015-07-30

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