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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
968 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5061 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4338 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4930 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6714 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8807 3 1
Latest Reply: Charles_Murison

Solved
Philippe_Morel
Philippe_Morel Mentor

No password for a PM5561?

A client asks me why he does not have to use a password when making changes to the alarmes of a PM5561 with ION Setup? BR, Philippe
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1099 0 1
Latest Reply: Robert_Lee

michael_franz
michael_franz

Solar Powered Ethernet

Team:We have an opportunity to help an established PME customer with a problem. They will be installing a PM8000 in a remote 12,500 substation that has no low voltage power at all. Has anyone found a...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
923 0 0

2016-10-28

Solved
sesa352198
sesa352198 Explorer

Is anyone here can help me on ION 7650 power meter ? Unable to change ...

Is anyone here can help me on ION 7650 power meter ? It is a new unit, which we are unable to change the configuration , ie PT ratio, CT ratio. We followed the default password "0" but it displays " Wr...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
2218 0 6
Latest Reply: sesa352198

Anonymous user
Anonymous user

Energy value PM810 meter

We have a broken PM810 meter.Is it possible to load the existing Energy value in a new PM810 meter?The he starts with counting from the old value?- Can we load throug modbus the value?- ION setup?- ......
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1166 0 1
Latest Reply: Anonymous user

Anonymous user
Anonymous user

7550RTU Pulse input, minimum voltage for correct operation ?

Hi,Does anybody know what the minimum voltage that the 7550RTU can take on a digital input from a pulse meter ? The manual states external supply of maximum 130VDC but what is the minimum for the input...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1191 0 3
Latest Reply: sesa54412_bridg

Arneil_Dalope
Arneil_Dalope

What is Current Sag/Swell and its application?

Hi, I would like to know the reason why the PM8000 and ION7400 have Current Sag/Swell and more important what is the relation of this to Power Quality, if there is any, so we can explain clearly to ou...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1820 0 3
Latest Reply: Arneil_Dalope

Anonymous user
Anonymous user

7550RTU Pulse input, minimum voltage for correct operation ?

Hi,Posted this across on hardware but seems more going on over here !Does anybody know what the minimum voltage that the 7550RTU can take on a digital input from a pulse meter ?The manual states extern...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1476 1 4
Latest Reply: Anonymous user

Anonymous user
Anonymous user

framwork with standards: creg038, creg024 and creg025 of Colombia (loa...

Hello,I have to install the framwork in about 8650 meters ion having load profile and quality of energy, according to Colombian regulations creg038, creg024 and creg025.Could someone pass me the framwo...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
851 0 0

2016-10-18

JamesAZZO
JamesAZZO

Does the new BCPM E have any onboard logging?

Matthew WatsonI was pretty sure I read that it did but I cannot find any reference to it. I think it was something really silly like "data recorder depth: 1" but I cannot even find that.Can anyone advi...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1337 0 1
Latest Reply: sesa57752

Matt_Curry
Matt_Curry Champion

[VarSet+VarSet Easy][Guidebook] Sales Enablement Kit

EcoStruxure Power & Grid icon_circle Metering & Power Quality
1267 2 0

2016-10-18

Solved
sesa243862_brid
sesa243862_brid Leader

Accuracy of Real-Time Clock ION7650 / ION8650

Hi.Someone knows whats is the accuracy of the Real-Time Clock of ION7650 and ION8650?I'm looking for this information.Thanks in advance.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1142 0 1
Latest Reply: sesa54412_bridg

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