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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
184 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
248 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
527 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21982 17 8
Latest Reply: JLehr

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

DCE - Not Retrieving Surveillance Clips

Hi All, I have a DCE Server v7.9.3 that is monitoring NetBotz Rack Monitors 550 and 570 all running on v4.6.4 that have Camera Pod 160s connected to them. I am unable to Retrive Surveillance Clips fr...
EcoStruxure IT icon_circle EcoStruxure IT forum
1004 0 1
Latest Reply: Cory_McDonald

rjesse
rjesse

Resurrect old WallBotz 400

We have 2 old WallBotz that have been chugging away for years, we need to move them to a new location and subnet. We've tried everything to get webaccess however we can't get the java to work (I even ...
EcoStruxure IT icon_circle EcoStruxure IT forum
836 1 1
Latest Reply: Cory_McDonald

nanangid62
nanangid62

pdu stuck on blue screen after power loss

My RPDU Type AP8653 stuck on bluescreen and red light indicator after power loss, I can not reset the device, can not access web and can not access serial port What should I do? Thanks in advance,
EcoStruxure IT icon_circle EcoStruxure IT forum
989 2 1
Latest Reply: Cory_McDonald

shoaibmaqsood52
/html/rank_icons/Lieutenant_JG.png shoaibmaqsood52

Camera 165 recording issue in DCE

Hi Support team, We have installed the 9 NBRK0750 and 9 NBPD165 at one of our client site. Initially, all cameras recording clips were available in DCE. Camera are directly connected to NetBotz 750....
EcoStruxure IT icon_circle EcoStruxure IT forum
725 0 1
Latest Reply: Cory_McDonald

wasabi
/html/rank_icons/Lieutenant_JG.png wasabi /html/rank_icons/SE-Employee.png

EcoStruxure IT Gateway installation on WinServer

Hi all, Want to check if anyone have a solution with installing the EIT gateway application on Windows Server 2019 that already have services using port 443, as during the default installing process, i...
EcoStruxure IT icon_circle EcoStruxure IT forum
1106 0 1
Latest Reply: Cory_McDonald

silvio.filho
/html/rank_icons/Ensign.png silvio.filho

Netbotz Camera Images

Hello! I Have a doubt about netbotz 750 cameras, can I export the images from appliance or DCE using API? Thanks
EcoStruxure IT icon_circle EcoStruxure IT forum
786 0 1
Latest Reply: Cory_McDonald

sesa328748_brid
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Can ITE See UPS Score and Battery Health for Easy UPS 3S ?

Dear All, Can ITE See UPS Score for Easy UPS 3S ? 1) Easy UPS 3S + E3SOPT001 -> Can ITE see UPS Score and Battery Health ?2) Easy UPS 3S + AP9547 -> Can ITE see UPS Score and Battery Health ? ...
EcoStruxure IT icon_circle EcoStruxure IT forum
696 1 1
Latest Reply: Cory_McDonald

duuuval757
/html/rank_icons/Crewman.png duuuval757

LDAPS - Is a Search Filter possible?

Hi, I am running Data Center Expert 8.0.0. Currently using LDAPS for Authentication Servers but we have a very large number of users; I am curious if anyone has been able to narrow the search results i...
EcoStruxure IT icon_circle EcoStruxure IT forum
730 1 1
Latest Reply: Cory_McDonald

AlanA
AlanA /html/rank_icons/SE-Employee.png

API Offset parameter

Hi, I am implementing Ecostruxure IT and Im testing the API, I have some questions regarding something called offset, I know that we can use this offset to get updated alarms after this offset value, ...
EcoStruxure IT icon_circle EcoStruxure IT forum
688 0 1
Latest Reply: Cory_McDonald

AlanA
AlanA /html/rank_icons/SE-Employee.png

ITExpert - Service Now integration

Hi, I am wondering if there is known case of successful integration between these 2 platforms. Does anyone has more information on how this can be achieved? I am aware it could be done through the AP...
EcoStruxure IT icon_circle EcoStruxure IT forum
921 1 1
Latest Reply: Cory_McDonald

tetruitt
tetruitt

Unknown Alarm ?_?_?_? [A-2456]

I have this unknown alarm, I attempted to contact support for a few months, and they escalated the ticket. I was linked to this support portal when trying to contact them. I was wondering how to clea...
EcoStruxure IT icon_circle EcoStruxure IT forum
486 0 1
Latest Reply: Cory_McDonald

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