Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Share Your Feedback – Help Us Improve Search on Community!
Please take a few minutes to participate in our Search Feedback Survey. Your insights will help us deliver the results you need faster and more accurately.
Click here to take the survey

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,043
  • Data Center Operation 2,251
  • NetBotz 999
  • IT Expert 395
  • IT Advisor 343
  • DDF 314
  • DCIM Support 309
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 26
  • Network Management Card 9
  • Features released 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 5. Product Q&A 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Community 1
  • Connectivity 1
  • Analytics 1
  • How to 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
129
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
72
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
43
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23874 18 8
Latest Reply: JLehr

Solved
KC6771
KC6771

Symmetra LX sensor showing unplugged for output power watts

Ever since i upgraded to EcoStruxure IT Data Center Expert 8.1.1 all my Symmetra LX units I monitor are showing the output power in watts sensor unplugged. All the reports I run are always in watts and...
EcoStruxure IT icon_circle EcoStruxure IT Forum
817 0 1
Latest Reply: ATrabert

Solved
Ninh_NV
Ensign Ninh_NV Ensign

ITA on prem remote storage

Dear ITA experts. Would like to ask your advise whether ITA on prem can be connected to remote storage. Let say. Server 1 is for running ITA software online. Server 2 or a NAS for storing data base. ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
894 0 2
Latest Reply: Ninh_NV

kolly
kolly

Exchange down?

Just wondering if anyone else is having issues downloading from the Exchange. Trying to get an update and I am getting 502 Bad Gateway
EcoStruxure IT icon_circle EcoStruxure IT Forum
1441 0 1
Latest Reply: Cory_McDonald

Solved
Informational
EugeneM12
EugeneM12 Cadet | EcoXpert Master

GNOMES update

Hi @all Can someone please advise how do i download the lates Gnome version, where do i get these files
EcoStruxure IT icon_circle EcoStruxure IT Forum
1036 0 1
Latest Reply: gsterling

Solved
BWIT
BWIT

EcoStruxure™ IT Expert compatibility

Hi Does APC not have a single platform that I can monitor smart online ups's (for example SMT1500IC) , traditional ups's with nmc (for example SRT5KRMXLI with an embedded nmc) and PDU's with a networ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1644 0 3
Latest Reply: Gabi

Solved
Keec
Ensign Keec

Asset Visuals too big to fit in the sidebar of ITA webclient

Since a few releases ago the Asset Visual pictures have become far to big to fit in the sidebar of the ITA webclient, making this feature unusable. Is there a fix for this? Our current ITA release is...
EcoStruxure IT icon_circle EcoStruxure IT Forum
973 0 2
Latest Reply: Keec

Solved
abrunero
abrunero Cadet

Wattage versus kWh readings for UPS

Hi. I was asked what is the energy consumption showing through the UPS in a site. This is our own Schneider Electric site Le Vaudreuil in France. I look at each of the 5 UPS monitored at their sensors....
EcoStruxure IT icon_circle EcoStruxure IT Forum
962 0 2
Latest Reply: abrunero

Solved
4jp
Ensign 4jp

Where does DCE 7.8 pull the information in the Hostname field from?

See this image - these are APC AP8641 PDU's What field, in the UPS configuration itself, does the Hostname come from? In the Label field it shows the hostname I have set up inside the UPS --> Gen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
759 0 1
Latest Reply: Cory_McDonald

Solved
tjlaw
Lt. Commander tjlaw Lt. Commander

DCE 7.9.3 - Trap severity information

Dear Support, We have a question from our customer recently when they integrated DCE to send SNMP Traps to their NMS system via "Network Management Systems Integration" under DCE. According to https...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1165 1 2
Latest Reply: tjlaw

Solved
schneider-electric-user-99
schneider-electric-user-99

2 Different discovery networks and 1 mgmt network

Hi, so I just want to get this clear as it isn't intuitive for me. Struxureware has an A network that is routable, and a B network that is not routable. I have devices on say, 10.0.5.0/24 and more de...
EcoStruxure IT icon_circle EcoStruxure IT Forum
794 0 1
Latest Reply: Cory_McDonald

Solved
jzurera
Lt. Commander jzurera

Upgrade from DCE 7.8.1 in hyper-v to DCE 8.1.1

Hi, we have seen that DCE 8.1.1 now is supported in Hyper-V. We have an installation with DCE 7.8.1 in Hyper-V that we could not upgrade previously to the latest versions because they were not suppor...
EcoStruxure IT icon_circle EcoStruxure IT Forum
4717 1 19
Latest Reply: ATrabert

  • « Previous
    • 1
    • …
    • 43
    • 44
    • 45
    • …
    • 597
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore