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Javier Zurera

Lt. Commander

‎2025-02-14

Company :

SOFTWARE GREENHOUSE, S.A.

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jzurera

Capacity dashboard issue after upgrading ITA

Hi team, we upgraded IT Advisor from 9.3.5 to 9.4.4 in may 27th. we have now realised that we do not have data in the capacity overview since that da...

EcoStruxure IT icon_circle EcoStruxure IT forum

641 1 5

2024-09-02 08:16 AM

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jzurera

NMC 4 problem opening web browser from DCE

Hi, we have detected a problem in DCE 8.1.1 when we try to open the web browser of a UPS with NMC 4 in the private lan of DCE, it does not work. We ha...

EcoStruxure IT icon_circle EcoStruxure IT forum

355 0 1

2024-07-05 02:02 AM

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jzurera

Sensor Pod150 sensors disconnections

Hi team, we have a project with Netbotzs 750 and sensor pods 150, and sometimes we receive erros in the Netbotzs about sensors disconnections, and we ...

EcoStruxure IT icon_circle EcoStruxure IT forum

317 0 2

2024-07-01 04:20 AM

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jzurera

ITA without KPIs

Hi team, we have an installation with ITA 9.4.2 and we do not see the Capacity KPIs in the web client, desktop client and the API. We have the Capacit...

EcoStruxure IT icon_circle EcoStruxure IT forum

510 0 4

2024-06-04 08:28 AM

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jzurera

Upgrade from DCE 7.8.1 in hyper-v to DCE 8.1.1

Hi, we have seen that DCE 8.1.1 now is supported in Hyper-V. We have an installation with DCE 7.8.1 in Hyper-V that we could not upgrade previously to...

EcoStruxure IT icon_circle EcoStruxure IT forum

1892 1 19

2024-05-23 01:28 AM

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jzurera

Migrating data between repositories in DCE

Hi team, is it possible to migrate data from a remote repository to the local server? There is an option to "Migrate to Remote" but not in the other w...

EcoStruxure IT icon_circle EcoStruxure IT forum

448 1 2

2024-03-12 03:52 AM

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jzurera

DCE alarms received by Netbotz 570

Hi, we are receiving a lot of notification emails from a Netbotz 570 that is failing. Is it possible to deactivate these notifications alarms to serv...

EcoStruxure IT icon_circle EcoStruxure IT forum

485 0 1

2024-02-29 02:22 AM

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jzurera

SSO in ITA

HI, How can we config SSO in ITA Web client? I have seen is included in the new releases but I have not found any information about how to configure ...

EcoStruxure IT icon_circle EcoStruxure IT forum

495 0 1

2024-01-29 01:20 AM

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jzurera

DCE and DCO migration

Hi team, we have to migrate the virtual machines of a customer from one virtual environment to another. They say that they cannot keep the same IP add...

EcoStruxure IT icon_circle EcoStruxure IT forum

850 0 2

2023-03-22 05:16 AM

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jzurera

Problem connecting DCE to Authentication server

Hi, we have a DCE 7.9.2 that does not connect to an authentication server. Previously we had the same problem and we upgraded from DCE 7.9.1 to 7.9.2 ...

EcoStruxure IT icon_circle EcoStruxure IT forum

1411 0 3

2023-03-21 08:59 AM

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jzurera

DCO to ITA upgrade

Hi team, we need to upgrade a customer from DCO 8.2.7 to the latest ITA version available. Is this the correct path? Update directly DCO 8.2.7 to 8.3...

EcoStruxure IT icon_circle EcoStruxure IT forum

2216 0 7

2023-03-02 12:53 AM

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