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tjlaw
tjlaw
Mentor
‎2026-10-13
130
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112
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tjlaw
tjlaw Mentor

ITA 9.3.5 - How to check which user is created under authentication se...

Dear Community, We are removing DCE as an authentication server as ITA user login. Before proceeding further, I would like to know how we identify wh...
EcoStruxure IT icon_circle EcoStruxure IT Forum
830 0 1

2024-10-31 06:13 AM

tjlaw
tjlaw Mentor

DCE 7.9.3 - Trap severity information

Dear Support, We have a question from our customer recently when they integrated DCE to send SNMP Traps to their NMS system via "Network Management S...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1587 1 2

2024-06-10 06:49 AM

tjlaw
tjlaw Mentor

ITA 9.1.8 - There was an error updating view

Dear Community, I was working with a new setup with 9.1.8 (the reason why to used this version is to later merge with the Main DC copy which uses 9.1...
EcoStruxure IT icon_circle EcoStruxure IT Forum
877 0 1

2024-05-20 09:22 AM

tjlaw
tjlaw Mentor

ITA 9.3.x or later syslog support

Dear Community, Is syslog export supported in ITA 9.3.x or later version? Thank you. BR, TJ
EcoStruxure IT icon_circle EcoStruxure IT Forum
2409 0 4

2024-02-19 01:31 AM

tjlaw
tjlaw Mentor

Selected company name doesn't match the company name of the parent equ...

Dear Community, I bumped into an error " Selected company name doesn't match the company name of the parent equipment" in every cage inside one parti...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1229 0 1

2023-02-27 06:24 AM

tjlaw
tjlaw Mentor

ITA 9.2.3 in RHEL 8 - Server patch question

Dear Community, We have installed ITA 9.2.3 with RHEL 8 (as per customer request before Rocky Linux was finalized as a replacement for Centos) last ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1387 0 1

2022-03-29 05:30 AM

tjlaw
tjlaw Mentor

DCE AP9465 - 3rd MAC Address discovered from Gb1

Dear Community, I have received a complaint from our end-user recently: They are using Aruba access switch and with ClearPass authentication : The ac...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2087 0 3

2021-08-05 07:31 AM

tjlaw
tjlaw Mentor

Netbotz 250 with Wireless Sensor and Beacon Trigger issue

Dear Community, Quoting from one of our customer: " Can you please confirm if the Wireless Temperature Sensor can trigger Beacon, Output Relay or Sw...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2159 0 3

2021-07-06 08:15 PM

tjlaw
tjlaw Mentor

ITA 9.1.x Colo Tenant Access Questions

Dear Community, I have a few questions regarding tenant login in web client: 1. Is the floor layout is meant to show in in whole? Compare to the pre...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2819 0 5

2021-07-05 06:47 AM

tjlaw
tjlaw Mentor

DCE with Microsoft Edge - You are not authorized to view this page...

Dear Community, I have received a complaint from the end-user, they are having an issue browsing DCE webpage by using Microsoft Edge (version higher ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2038 0 1

2021-06-03 03:35 AM

tjlaw
tjlaw Mentor

User Assistance for ITA 9.1.x in PDF

Dear Community, Where can I find the PDF version of User Assistance for ITA 9.1.x? I could only find the DCO 8.x version in the PDF library. BR, T...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2982 1 4

2021-03-29 05:45 AM

Activity Feed
  • Liked Re: NetBOTZ 750 error in DCE - "Failed to authenticate with the device API". for APC_Steve. ‎2026-08-20 06:13 AM
  • Liked Re: Migrate the DCE 7.4 to DCE 9.1.2 for APC_Steve. ‎2026-06-16 08:09 PM
  • Liked Re: Thresholds for unplugged densors for Cory_McDonald. ‎2026-06-03 08:44 PM
  • Posted Re: Linux Vulnerability on EcoStruxure IT Forum. ‎2026-06-02 01:54 AM
  • Posted Re: Error access Data Center Expert on EcoStruxure IT Forum. ‎2026-05-25 08:24 PM
  • Liked Re: DCE v8.0 backup failed for Cory_McDonald. ‎2026-04-05 06:47 PM
  • Liked Feature request: sound notifications in DCE web-GUI for spezialist. ‎2026-03-21 11:04 PM
  • Liked Feature request: introduce the ability to send DCE notifications to messengers for spezialist. ‎2026-03-15 11:34 PM
  • Posted Re: Customizing branding towards your tenants on Tenant Portal guide for colo. ‎2026-03-15 11:29 PM
  • Posted Re: Data Center Expert 8.3.0 atuo log out after 15 min on EcoStruxure IT Forum. ‎2025-11-27 04:44 AM
  • Posted Re: ITA 9.3.x or later syslog support on EcoStruxure IT Forum. ‎2025-11-17 02:43 AM
  • Liked Re: DCE restore iso for Cory_McDonald. ‎2025-10-28 06:11 AM
  • Liked Re: Temperature and Humidity Sensors - CoC for JLehr. ‎2025-09-07 06:06 PM
  • Posted Re: DDF for a Vertiv RDU-SIC G2 Rack Cooling Unit on EcoStruxure IT Forum. ‎2025-09-04 08:15 PM
  • Got a Like for Re: DDF for a Vertiv RDU-SIC G2 Rack Cooling Unit. ‎2025-09-02 04:37 AM
  • Liked Re: DCE Can i forward traps to another system BUT specify what is forwarded for APC_Steve. ‎2025-09-01 08:14 PM
  • Posted Re: DDF for a Vertiv RDU-SIC G2 Rack Cooling Unit on EcoStruxure IT Forum. ‎2025-09-01 08:10 PM
  • Liked NetBotz 750 issues with DCE and NBPD0165's for Mike-Sutton. ‎2025-08-23 05:16 AM
  • Liked Re: trying to install / setup EcoStruxutreITGateway for the first time for Cory_McDonald. ‎2025-08-15 06:17 AM
  • Liked NetBotz 250A 3.3.0.2 released for benstjames. ‎2025-07-24 10:49 PM
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