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EcoStruxure Energy Hub

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1177 1 0

2022-05-04

Solved
eskobar
/html/rank_icons/Crewman.png eskobar

Help reading a Natural Gas Totalizer on PME 8.2 - FCI ST80 64 bit doub...

Good evening, everyone. I kindly ask for your help in this matter, I'm an energy engineer with limited knowledge on industrial communications. I am installing natural gas meters on my facility and ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
703 0 2
Latest Reply: eskobar

Solved
aturitsyna
/html/rank_icons/Crewman.png aturitsyna /html/rank_icons/SE-Employee.png

Energy Hub Maximum Users

Hello, Is there a limit to the number of users that can be invited to one Energy Hub organisation? I have a customer who is looking to bring Energy Hub to a number of sites and setup users for the va...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1233 0 3
Latest Reply: sesa108084_brid

Solved
emiliehoffe
/html/rank_icons/Crewman.png emiliehoffe

Tenant billing rates

Hi there, Can someone please point me to what rates are supported in the Energy Hub tenant billing module? I have a customer that wants to do tenant billing, but doesn't want their tenants to get co...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1112 0 3
Latest Reply: Agwati19

vihanger
/html/rank_icons/Crewman.png vihanger

Power Meter connected to PAS800 does not sample data on Energy Hub

I have connected a setup with a PM5560 power meter connected to a PAS800 power meter. Data sampling and cloud service are enabled in the panel server. When logged into the energy hub, the panel se...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
742 0 3
Latest Reply: jorgevasallo

michel_pereira_
/html/rank_icons/Ensign.png michel_pereira_

PME Platform 2020 - Loss of historical data records and only online di...

Hello everyone, I have the following problem and I need guidance on the PME platform. It happens that I have my measuring equipment "PM55xx" registered... and for some time now the equipment has been l...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
662 0 2
Latest Reply: michel_pereira_

Ken_Dunlop
/html/rank_icons/Ensign.png Ken_Dunlop /html/rank_icons/SE-Employee.png

Power Monitoring Export and Site Server IoT Infrastructure Maintenance

On Thursday November 7th 2024, between 7am and 9am PST, maintenance will be performed on the cloud infrastructure that hosts Power Monitoring Export (PME) and Site Server IoT services. During this main...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
350 1 1
Latest Reply: Ken_Dunlop

Ken_Dunlop
/html/rank_icons/Ensign.png Ken_Dunlop /html/rank_icons/SE-Employee.png

CANCELLED - Power Monitoring Export and Site Server IoT Infrastructure...

On Tuesday October 29th 2024, between 11am and 1pm PST, maintenance will be performed on the cloud infrastructure that hosts Power Monitoring Export (PME) and Site Server IoT services. During this mai...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
458 0 2
Latest Reply: Ken_Dunlop

BrunoAndre
BrunoAndre /html/rank_icons/EcoXpertMasterLeaf.png

Leitura de Entradas digitais do CLP no PME

Preciso ler as entradas digitais do meu CLP no PME, mas só consegui ler as analógicas até agora. Como faço para ler as digitais também, todas então sendo salvas em uma memoria MW0, em bits diferentes.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
348 0 1
Latest Reply: EduardoFainblum

DPMalagar
/html/rank_icons/Ensign.png DPMalagar

EEH Temperature Monitoring

Hi All, Does the EEH support Temperature Monitoring? I have tried to add a third-party device, a thermostat, to the Panel Server and successfully monitored on the PAS webserver. Unfortunately, the EE...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
657 0 2
Latest Reply: DPMalagar

Informational
DPMalagar
/html/rank_icons/Ensign.png DPMalagar

A9XST114 sensor for EEH

Hi All, Is Acti9 (A9XST114) supported by EcoStruxure Energy Hub? Thanks in advance.
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
583 0 2
Latest Reply: DPMalagar

lahiruherath
/html/rank_icons/Ensign.png lahiruherath

Connecting 3rd party Devices Acuvim

Hi, Has anyone got experience in connecting Acuvim power meters to the Power Monitoring Expert. The model is as follows. Any help would be appreciated. The Acuvim meters are in the system with a dedica...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
679 0 2
Latest Reply: lahiruherath

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