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EcoStruxure Energy Hub

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
Lt. Commander Mathew_Losey Lt. Commander

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1327 1 0

2022-05-04

Solved
DeanZouganelis
Ensign DeanZouganelis Ensign

PM8000 Device Support

Hi team, I have seen that to connect PM8000 meters to EEH it is recommended to connect through a site server gateway. I also saw that while not recommended it can be done through a PAS600/800 with limi...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1303 0 1
Latest Reply: Calvin_HopWo

Solved
Jean_Trial
Crewman Jean_Trial

Device support

Hi there, I'm looking for a list of devices that are supported by Energy Hub. Is it the same as the Panel Server gateway? Cheers Jean
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1226 0 1
Latest Reply: Mathew_Losey

Solved
MathieuHermann
Crewman MathieuHermann

Client with existing PowerTags

Last year we installed PowerTag with Panel Server Universal gateway in 5 buildings. They are using the Panel Server webpages, but want to centralize the view across all sites. Is this possible with E...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1028 0 1
Latest Reply: Thierry_Baudard

Solved
Diego_Ramirez
Ensign Diego_Ramirez

How many devices can I connect?

Hi, Does Energy Hub have a limit to how many sensors I can connect to the application? I am planning to use a PAS600. Could you please give me any guideline for sizing? Best regards DR
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1785 0 1
Latest Reply: Calvin_HopWo

Solved
Alice_Rousseau
Crewman Alice_Rousseau

PowerTag Energy sensor supported?

Does Energy Hub support PowerTag Energy sensors? Best regards Alice
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1544 0 1
Latest Reply: Szymon_Hochół

Solved
Anton_Balanescu
Ensign Anton_Balanescu

Charging billing tenants for energy consumption

Hi, I have a customer that is a property manager. They are looking to allocate energy usage and cost to their 4 tenants. Is this possible with Energy Hub? Thanks
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1465 1 1
Latest Reply: Mathew_Losey

Solved
Alice_Rousseau
Crewman Alice_Rousseau

Panel Server gateway with cloud software Energy Hub

Does EcoStruxure Energy Hub work with the Panel Server? Which model do I need to quote with the software? Where do I find more information about supported gateways? Best Regards Alice
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1165 0 1
Latest Reply: Calvin_HopWo

Solved
Esperanto
Lieutenant JG Esperanto

Difference between Asset and Energy Hierarchy

Hello all, I'm in the process of configuring my first Energy Hub system. I have published the gateway topology to Energy Hub, but I'm not clear on what is the difference between the Asset and Energy hi...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1118 1 1
Latest Reply: David_Chapman

Solved
Sandeep_EK99
Crewman Sandeep_EK99

Energy Hub IT firewall requirements

Since Energy Hub is a cloud-based solution, what do I need to prepare with my client's IT? Do we need to open a specific port to allow connection to the cloud? We are going to be using a Panel Server t...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1158 0 1
Latest Reply: Marcus_Gasper

Solved
sesa242973_brid
Ensign sesa242973_brid Ensign

Panel server 600 connection in SE network

Hi, I try to connect an PAS600L to the SE network. This part is working fine. Now i want to connect to the cloud to send the data to EnergyHUB. This is not working and the pas is in status ''connecti...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1919 0 3
Latest Reply: sesa242973_brid

Mathew_Losey
Lt. Commander Mathew_Losey Lt. Commander

Energy Hub bi-weekly release - February 9, 2023

We are pleased to share the latest minor release of EcoStruxure Energy Hub. This release includes minor enhancements and bug fixes. Please find a summary below and details in the Energy Hub "What's ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
683 1 0

2023-02-10

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