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Sustainability
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EcoStruxure Energy Hub

This forum is dedicated to supporting EcoStruxure Energy Hub service providers and partners with system implementation, reporting skills growth, and in demonstrating profitable improvements in monitored sites. Ask questions, get expert answers and the latest offer news, provide feedback and share community experience and knowledge!

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1254 1 0

2022-05-04

Solved
Alice_Rousseau
/html/rank_icons/Crewman.png Alice_Rousseau

PowerTag Energy sensor supported?

Does Energy Hub support PowerTag Energy sensors? Best regards Alice
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1420 0 1
Latest Reply: Szymon_Hochół

Solved
Anton_Balanescu
/html/rank_icons/Ensign.png Anton_Balanescu

Charging billing tenants for energy consumption

Hi, I have a customer that is a property manager. They are looking to allocate energy usage and cost to their 4 tenants. Is this possible with Energy Hub? Thanks
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1358 1 1
Latest Reply: Mathew_Losey

Solved
Alice_Rousseau
/html/rank_icons/Crewman.png Alice_Rousseau

Panel Server gateway with cloud software Energy Hub

Does EcoStruxure Energy Hub work with the Panel Server? Which model do I need to quote with the software? Where do I find more information about supported gateways? Best Regards Alice
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1076 0 1
Latest Reply: Calvin_HopWo

Solved
Esperanto
/html/rank_icons/Lieutenant_JG.png Esperanto

Difference between Asset and Energy Hierarchy

Hello all, I'm in the process of configuring my first Energy Hub system. I have published the gateway topology to Energy Hub, but I'm not clear on what is the difference between the Asset and Energy hi...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1025 1 1
Latest Reply: David_Chapman

Solved
Sandeep_EK99
/html/rank_icons/Crewman.png Sandeep_EK99

Energy Hub IT firewall requirements

Since Energy Hub is a cloud-based solution, what do I need to prepare with my client's IT? Do we need to open a specific port to allow connection to the cloud? We are going to be using a Panel Server t...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1077 0 1
Latest Reply: Marcus_Gasper

Solved
sesa242973_brid
/html/rank_icons/Ensign.png sesa242973_brid /html/rank_icons/SE-Employee.png

Panel server 600 connection in SE network

Hi, I try to connect an PAS600L to the SE network. This part is working fine. Now i want to connect to the cloud to send the data to EnergyHUB. This is not working and the pas is in status ''connecti...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1774 0 3
Latest Reply: sesa242973_brid

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

Energy Hub bi-weekly release - February 9, 2023

We are pleased to share the latest minor release of EcoStruxure Energy Hub. This release includes minor enhancements and bug fixes. Please find a summary below and details in the Energy Hub "What's ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
625 1 0

2023-02-10

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

EcoStruxure Energy Hub - January 2023 Release Updates!

Hello Energy Hub User Community! I'm happy to share an update on two releases now available in the EcoStruxure Energy Hub platform. Releases made available on both January 17 and 26, 2023 include ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
671 3 0

2023-01-27

Solved
Thierry_Baudard
/html/rank_icons/Commander.png Thierry_Baudard /html/rank_icons/SE-Employee.png

Sampling period in EEH

Hello, I'm currently starting an architecture Panel Srever +EEH in my lab. The sampling period In Panel Server, is in Read Only mode because this value is defined at EEH level. (info available in Pan...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1275 1 2
Latest Reply: CarolinaCastane

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

EcoStruxure Energy Hub Online Demo has a new home!

Hi users of Energy Hub! We have been working hard to enhance our Energy Hub online demo experience. In recent days, the demo has been moved to our production server to take advantage of many of the ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1087 2 0

2022-09-21

Solved
sesa242973_brid
/html/rank_icons/Ensign.png sesa242973_brid /html/rank_icons/SE-Employee.png

Demo Energy HUB down??

Hi who know what is going on with the Energy HUB demo? We tested last days and all was working fine till now. We are on the Innovation Summit in NL and one of the topics Energy HUB Now we se...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
934 0 1
Latest Reply: sesa53984_bridg

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