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Sustainability
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EcoStruxure Energy Hub

This forum is dedicated to supporting EcoStruxure Energy Hub service providers and partners with system implementation, reporting skills growth, and in demonstrating profitable improvements in monitored sites. Ask questions, get expert answers and the latest offer news, provide feedback and share community experience and knowledge!

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Announcements & Events

Exciting Updates from Energy Hub!

We're constantly enhancing your experience with regular "minor releases" every 2-3 weeks, and are pleased to announce our latest "Major Release" on October 31, 2024, packed with significant new features, enhancements, and commercial updates.

New Features and Capabilities:

  1. Facility Expert Small Business Substitution
  2. New BETA Mobile User Experience
  3. FE Energy/Operation Substitution and Migration
  4. Multi-Tariff Energy Rates and Energy Cost Analysis
  5. Alarm Improvements

We also introduced some exciting new capabilities for managing subscriptions in-app in July. We invite you to consult our documentation to learn more!

For detailed insights, consult the Energy Hub What’s New and get ready to explore the features now available! Stay tuned for an internal open-line webinar following the release for in-depth details and demonstrations.

EcoStruxure Energy Hub

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Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1248 1 0

2022-05-04

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

EcoStruxure Energy Hub Quarterly Release Update - July 18, 2022

New Features Available in EcoStruxure Energy Hub In line with our agile philosophy of bringing continuous value to our customers and partners, we are pleased to share the main updates released in Energ...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
726 1 0

2022-07-19

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

June 16, 2022 Release now available!

Hello EcoStruxure Energy Hub Technical User Community! I'm pleased to announce that we have just released an update to Energy Hub on June 16th, 2022. This release includes a handful of improvem...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
602 1 0

2022-06-17

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

WELCOME and GET STARTED to EcoStruxure Energy Hub User Group FORUM!

Welcome, dear members, to EcoStruxure Energy Hub Forum! This Forum is the place to find all needed support to use your EcoStruxure Energy Hub Software. Ask your own specific use questions and get Ex...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1248 1 0

2022-05-04

Solved
Anonymous user
Anonymous user

Guidelines for installation & commissioning

Hi, Do we have any high level guidelines or process that needs to be followed at the time of installation and commissioning? Thanks
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1184 0 1
Latest Reply: Indrajit_SEN

Solved
Anonymous user
Anonymous user

Fastest way to assign several devices to a usage at once

I am configuring a site for the ECC module with many devices and I want to assign several devices to a usage. I don't want to drag them out one at a time, is there a faster way to configure several d...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
787 0 1
Latest Reply: David_Chapman

Mathew_Losey
/html/rank_icons/LtCommander.png Mathew_Losey /html/rank_icons/SE-Employee.png

EcoStruxure Energy Hub - Now fully commercialized in the USA!

I'm happy to share with the community that EcoStruxure Energy Hub is now fully commercialized in the USA! For a summary of this new software-as-a-service (SaaS) for energy management in buildings plea...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
818 2 0

2022-04-26

Solved
MathieuHermann
/html/rank_icons/Crewman.png MathieuHermann

Limit number of automatic alarm notifications

Hi, I have Energy Hub with the Energy Code Compliance module and the Electrical Distribution Monitoring and Alarming module. So far, we only had a few simple monitoring devices installed that provide...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
893 0 1
Latest Reply: Marcus_Gasper

Solved
emiliehoffe
/html/rank_icons/Crewman.png emiliehoffe

Sync Energy and Asset dashboards

Hi there, Energy and Asset dashboard views are not sync. Any re-arrange of devices done in "Asset View" is not reflected in "Energy View" and vice versa. Please see picture below, and notice on the "As...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
770 0 1
Latest Reply: CarolinaCastane

Solved
Virginiebur
/html/rank_icons/Crewman.png Virginiebur

Sort alarms per panel

I received a notification for an alarm on my main panel but in the inbox I see several alarms from other panels: how do I see alarms for just my main panel? Would be nice to have! Virginie
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
697 0 1
Latest Reply: David_Chapman

Solved
Jean_Trial
/html/rank_icons/Crewman.png Jean_Trial

Get power quality & energy reports configured

Hi there, I just started using Energy Hub. I have a few devices installed in our electrical panel and I thought they were configured to trigger power quality alarms. We just had a short power inte...
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
975 0 1
Latest Reply: Marcus_Gasper

Solved
Gingko_Elec
/html/rank_icons/Lieutenant_JG.png Gingko_Elec

What is the maximum number of devices that can be added to the Site Se...

Hi, I have noticed that I can add up to 200 devices in the Site Server. Can we add all 200 high end devices? Is there any limitations? Thanks!
EcoStruxure Power & Grid icon_circle EcoStruxure Energy Hub
1035 0 1
Latest Reply: Indrajit_SEN

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