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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

BX 1500M F02 this afternoon

I can't figure out what links to click here that'll get me to customer support. I bought the BX 1500M 6/01/2021, and it has been protecting my PC until today. 5pm today wife called me inside saying the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
947 1 1
Latest Reply: CraigEl

ianj7777_apc
Crewman ianj7777_apc

SMT and SUA 3000i with NMC2 Query

Hi All I'm sure this is a really silly question but nevertheless here goes. I want to connect an SMT3000i to one of our servers then use Powerchute BE to shutdown this and another server. I can see the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
928 0 1
Latest Reply: BillP

j.behrendt
j.behrendt

3-Step Shutdown Smart-UPS SMT1500I

Hello, i have a Smart-UPS SMT 1500I with an NMC AP9640. It is connected to a Host with 3 Virtual machines (Hyper-V). Is it in any way possible for me to configure a 3-Step-Shutdown (for example 1st ste...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1096 0 1
Latest Reply: BillP

theone
Crewman theone

Battery charge dropping while connected to power mains

I have an APC BR550GI Back-UPS ups. I have fully charged a new battery with UPS turned off. I then turned the UPS on and connected it to a constant load of ~60W.UPS is still connected to AC power input...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2609 0 4
Latest Reply: theone

Anonymous user
Anonymous user

APC SMX1500RM2Uc don't work anymore

Hi,I have turn off the UPS and 10H later is won't back on,I have do the brain reset but is do nothing to it... Picture here because the forum don't allow good quality picture... https://i.imgur.com/eRS...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1037 0 1
Latest Reply: APC_Matt

Solved
Anonymous user
Anonymous user

APC Smart-UPS 1000VA + APC UPS Power Strip

I recently purchased APC Smart-UPS 1000VA which has 8 IC14 output connections. Since I use Type F AC outlet type I need IC14 to Type F adapter. The only APC product for that use I could find is APC UPS...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1839 0 3
Latest Reply: BillP

eriktheswede
eriktheswede

Event Configuration blank page - Powerchute Business Edition on Linux

Hi, I have been running PowerChute Business Edition on Windows 10, but moved it to a linux machine yesterday. There is however a problem. I can't save any event configuration settings, because when I c...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1320 0 2
Latest Reply: eriktheswede

Anonymous user
Anonymous user

macOS PowerChute

Trying to find a solution for PowerChute on macOS. We have a 10,000 k double step down transformer UPS that's power many servers including some macOS servers. Because of that, it's not possible to conn...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2752 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

Best Recommendation for a unique application

I have a business where we arrive at a venue, setup our livestreaming equipment (laptops, PTZ cameras, PA system, monitors, T-Mobile modem and router), produce the livestream event, then tear down the ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1545 0 3
Latest Reply: APC_Matt

Anonymous user
Anonymous user

BE850M2, Barely 1.5 years old, disconnected for a few months, now will...

I got this BE850M2 in 2020. It's barely 1.5 years old at this point. I had to change my setup and left it unplugged from the wall socket for a few months. Now when I plug it in it blinks red and emits ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1004 0 1
Latest Reply: APC_Matt

Solved
jonathan.dixon_apc
jonathan.dixon_apc

500VA Smart-UPS C Lithium Ion (SCL500RMI1UC) USB support

Hi All, Struggling to find an answer to this one, does the SCL500RMI1UC (APC Smart-UPS C Lithium Ion, Short Depth 500VA, 230V with SmartConnect) support the same USB protocol as the older SmartUPS and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1346 0 1
Latest Reply: BillP

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