AP9631 all LED lights fails to turn on, is it dead?

[Anonymous user]

Hello everyone,

I just want to reconfirm if this card is dead before ordering a new one

We have the SMX1500rm2U for sometimes and my friend gave me his old, used AP9631 (NMC 2). He told me it's been unused for a while so he's unsure if the card is usable or not. 

I plug it in the slot (pin 1 and 2 longer than the rest so it's hot-swappable), the card won't turn on. The ethernet connection LED lights are all off

Is there a way I can check if the card is dead or just need reset?  If it's not dead, is there a way I can somehow "reset" it using a serial cable?

Thank you

[LarryK]

You haven't mentioned whether you've plugged an Ethernet cable connected to your network into the card.  If you haven't, then the lights don't go on.  With a network connection, they should.

Here's the link to the appropriate knowledge base article that describes what the lights indicate: https://www.apc.com/us/en/faqs/FA265129/