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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

Hong Kong - UPS Warranty Service - Any Success?

Hi, Has anyone had any success with contacting the Hong Kong support team? I have a UPS in warranty that exhibts the F02 and/or F06 error and is unusable, the unit is sill under warranty, however try a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
938 0 6
Latest Reply: BillP

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BillP
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Rating of a P62

I have a APC surge arrest P62. the website rates it at 540 Joules. I read the APC ratings are sometimes different that other manufactures. Is there a equivalent rating for this unit. I just purchased a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
568 0 1
Latest Reply: BillP

Solved
BillP
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Surge protector in front of UPS(s)

I have a APC XS 1300 and a APC Back-UPS 550 each running a separate computer system. Because of space and lack of available wall outlets I have the plugged into a APC surge protector. I doing some rese...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
499 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

email notification

hello I am a beginner in the apc world! Environnement back-ups es550 on windows 7. I try to get email notification in case of activation. Which software package must i installed? With powerchute busine...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
724 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

How long can I run 100 watt bulb

With the APC 550?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1429 0 4
Latest Reply: Anonymous user

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jjuly_apc
jjuly_apc

APC Back-UPS is slow to respond to power disturbance

APC Back-UPS BE550G is slow to respond to power disturbance. My computer shuts down but other devices such as the cable modem and router continue to operate. I am not using any power management softw...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1086 0 3
Latest Reply: BillP

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Anonymous user
Anonymous user

What Happens if a Battery Swells in a Smart-UPS?

Hello, I have a Smart-UPS 1400 XL 3U unit that is acting up. When I plug the unit in the wall, the alarm sounds continuously and all the LEDs are lit. The alarm only stops when I unplug the unit and pr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2441 0 2
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

Rack Mount UPS with least fan noise

I'm in the market for a rack mount UPS for an domestic office setting. Noise level of the UPS is a critical factor in the purchase, and unfortunately the APC website is grossly inadequate (if not misle...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2334 0 2
Latest Reply: BillP

BillP
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APC Smart UPS 1500 fan never turns off

I bought this UPS: http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SUA1500 And I noticed that the fan is always on (low rotation) even if I turn it off. I searched the forum for some si...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
531 0 0

2021-06-29

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

MATRIX 5000 - NETWORK COMMUNICATION

We're in the UPS business and over time have accumulated several of these great old Matrix 5000 units. Our youngest unit is from 2004 and has a functional smart slot with a smart card connection within...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1103 0 3
Latest Reply: BillP

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BillP
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UTS6H Neutral Leads on System Board Reversed on J32 and J33

When we installed our hardware kit, and followed the instructions, the diagrams in the manual said to hook the neutral lead from the terminal block from the hardwire kit into the J33 lug off of the sys...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1118 0 3
Latest Reply: BillP

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