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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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xcanehan
/html/rank_icons/Crewman.png xcanehan

how to reset APDU10350ME power meter

Hi, How can I reset the power meter of a APDU10350ME (firmware version 2.0.6.3) ?I did not find this via CLI our through web login. Documentation does not mention this. Thanks,
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1334 0 7
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Runtime Calibration Refused

Hi, yesterday I replaced the battery of my Smart-UPS750. I thought this would be the right time for updated the firmware of the Network Managment Card 2. So I have done it. After that I would run the r...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
19537 0 8
Latest Reply: Oleg8R

sat6g
/html/rank_icons/Crewman.png sat6g

looking NMC1 firmware, version 3.9.3/3.9.4 for Symmetra UPS.

Hi, I has a lot of 3.9.3/3.9.4 fw apc_hw02_aos394_g2ats_393.exeapc_hw02_aos394_rpdu_393.exeapc_hw02_aos394_sumx393.exe but can't found apc_hw02_aos394_sy393.exe i found only apc_hw02_aos373_sy372.exe...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
409 0 0

2024-10-23

rwagga
rwagga

What UPS brand do you guys trust?

I have been searching like a madman for a great UPS for strictly networking gear. I have 4 closets that are just my POE switches that run all the doors, cameras, and security. 5 switches in each closet...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
430 0 1
Latest Reply: Teken

Cyan_IT
Cyan_IT

What outbound TCP/UDP ports, protocols, FQDN or IP address ranges are ...

Additionally, if using https, do the devices require certificate trust? An excellent example of what a network administrator would be looking for is the microsoft 365 url's and ip addresses page Micros...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
330 0 1
Latest Reply: Teken

GDI
/html/rank_icons/Crewman.png GDI

Old 5000RM "Battery Discharged" Notifications...

We have an old 5000RM. Batteries are less than a year old. For the past several weeks, at almost the exact same time each night (within seconds), we get 3-5 "Battery Discharged" notifications and the...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
892 0 7
Latest Reply: Teken

Solved
BlueSky
/html/rank_icons/Ensign.png BlueSky

SMX-1000 firmware update failure when moving from 10.1 to 15.0

Hi folks, I attempted a firmware update on my UPS from 10.1 to 15.0 as downloaded from APC. The update apparently failed with a loss of communication between the NMC2 and the UPS. The front panel o...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
914 0 3
Latest Reply: Teken

jackson3
jackson3

AP9641 intermittently loses connection to cisco catalyst 9300 switch

I have several sites with new APC SMT3000 UPS's that constantly lose connection to the network. The network card firmware is 2.2.1.1. This is constantly causing the monitoring system to send out emails...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2954 0 4
Latest Reply: mwitt

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

PCPE 3.1.0 for Windows 10, 64 bit, fails to Check for Updates

This is a copy of a problem report that I recently sent to APC. They have twice reported that they have fixed the problem, but it remains, even though I reinstalled the program. Has anyone e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
7540 0 20
Latest Reply: Teken

Solved
BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

The Application Is Incompatible With This APC OS

Hello Support, I am receiving the following issue when trying to access the NMC via Web browser. You are attempting to access a Schneider device. The application you are trying to load is inco...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
39161 0 33
Latest Reply: MCP12

Solved
Anonymous user
Anonymous user

UPS Needs Factory Setup ??

We have a new SmartUPS X 2000 with an AP9631 NMC2. It is showing a critical alarm, "UPS needs factory setup." Anyone know what this means? The UPS is working, but I can't get rid of that error. We'...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1767 0 4
Latest Reply: STxFarmer

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