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APC UPS Data Center & Enterprise Solutions Forum

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APC UPS Data Center & Enterprise Solutions Forum

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vik-t
vik-t

Battery replacement after only 3 years even if all seems good?

We bought a new APC SMART-UPS 1500VA in January 2022, it was delivered to the customer in February 2022. Last week, not even 3 years later, we're receiving an automated notification that the battery ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1199 0 4
Latest Reply: MorneMeintjes

Kerjef
Kerjef

Output Frequency Range Setting

Hello, Yesterday afternoon the power coming into our Building lost a Phase of the Three Phase Input. The SMART-UPS (Model# SRT5KRMXLT) seemed to go into Battery Backup from the Log Entry below. 11/26/2...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
807 0 1
Latest Reply: Teken

Solved
Alexandria_Barnes
Alexandria_Barnes

Inquiry About APC Easy UPS 1600 VA Behavior

Dear Support Team I hope this message finds you well. I am writing to inquire about a behavior I’ve noticed with my APC Easy UPS 1600 VA. When the UPS is disconnected from mains power, I hear frequen...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
1192 0 5
Latest Reply: Teken

Solved
CaliDuck
Crewman CaliDuck

Firmware Update Issues - SRT10KRMXLT

We have a SRT10KRMXLT that would not recognize the new battery packs we installed.Support indicated we needed to upgrade the firmware to 15+We upgraded the UPS firmware to 15.1 - we were immediately pr...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
4340 0 8
Latest Reply: Craygen

jackylee0908
jackylee0908

How to remote control outlets of AP8953 PDU under Windows OS?

Hi sir, I'm new on using APC PDU, and I understand that I can use fence_apc to remote control AP8953 outlets under Linux OS, but I cannot find such way for Windows OS, I need a tool like fence_apc un...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
326 0 0

2024-11-27

jaroslawkania
jaroslawkania

Win Server 2012 to PCBE 9.2 Power Shute APP

Hello, I have a huge request, I recently purchased apc 1500 pro for the company, we have a server on Windows Server 2012, it turned out that the latest application is not supported, I wrote to the help...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
289 0 0

2024-11-26

darxis
darxis

NMC Security Wizard CLI error -20 "This type of opn.not available" for...

I am trying to configure my APC UPS SRT8KRMXLI built-in NMC2 and SmartSlot NMC3 web interfaces to use a CA-signed SSL certificate for web access. For this I am using the recommended NMC Security Wizard...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
431 0 0

2024-11-26

tux1991
tux1991

problem after update the ups

i have a problem after i tried to update the apc ups mgmt network it is NMC3 AP9640.i followed the instructions in this guide https://www.apc.com/us/en/faqs/FA386512/ after i downloaded the config.in...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
252 0 0

2024-11-26

jescayo
jescayo

No board ID on SMT1000I

Hello there: I'm trying to upgrade the firmware on a SMT1000I UPS. My problem is that I cannot find the board ID model, following the help document and accessing the about menu it shows that the firm...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
349 0 1
Latest Reply: Teken

tuxman
tuxman

AP7750 ATS will not carry load on Source B

Hey all, this is a long shot but I'm wondering if anyone has seen this before. I have an old 7750 ATS that was working fine (as far as I know) for years in one location. We recently pulled it and move...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
723 0 3
Latest Reply: Teken

Solved
Anonymous user
Anonymous user

Internal comm. Fault,,event code 154, smart ups SRT5KXLI

I have a smart ups srt 5000 model no. SRT5KXLI serial no as1644271520 lcd display show "communication error" and in the log it shows this "internal comm. Fault event code 154" i have not connected to a...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
5914 0 4
Latest Reply: Craygen

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