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APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

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APC UPS Data Center & Enterprise Solutions Forum

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aluz
aluz

Our SMC2200BI-BR does not show anything on display.

Hello,we have a SMC2200BI-BR nobreak and the display is off. The power button works and it is working properly but we have no display. Is there anything we can do to recover our display?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
679 0 0

2023-03-15

ashappell
ashappell

SNMPv3 slow responses & timeouts on NMC3 in APDU9967

I have been running into a strange issue with my APDU9967 with NMC3 installed in them. If I use SNMPv1 to poll the devices everything works fine (I have 6 of them configured this way). I have an addit...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
724 0 0

2023-03-15

Solved
Anonymous user
Anonymous user

powerchute fails authentication with NMC

hi all im trying to setup powerchute but the authentication with the NMC keeps failingi get the following error The security details provided do not match the settings on NMC(s): xx.xx.xx.xx im usin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
2349 0 4
Latest Reply: BillP

Solved
Rainierd
Rainierd

Cannot log into PowerChute VM using VMware vSphere Client

I can log into the PowerChute VM using the GUI but I cannot log into it using vSphere Client. I am trying to be able to use SSH or WinSCP to be able to import CA Certificate. What login and password is...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
881 0 1
Latest Reply: BillP

stacy36
stacy36

Schneider Electric/APC NMC Software?

We've got 20-30 UPS's with NMC cards in them. Currently we use Zabbix to monitor them for power/battery issues, but I'd like to find something that would also let me do firmware updates, management con...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
746 0 0

2023-03-15

Solved
CHLW-Diane
CHLW-Diane

APC Smart-UPS SMX2200 working, but cannot get to web interface

Everything is working on my two UPSs - I am getting notifications, I can ping them, I can even get in through Putty. I therefore know that the IP address is corrrect and that my user name and password...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
21018 0 5
Latest Reply: Antojons

Will4
Will4

When my PC shuts off (connected via USB) my router connected to the ba...

I have a router and my PC connected to my APC PRO 700 (BR700G) battery backup ports and when my PC turns off, when triggered, my router doesn't. Is there a way for both to be shut off when my PC shuts ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
870 0 0

2023-03-13

Gramdalf
Gramdalf

APC BN1050-CN alternating on line and overload leds

I've got an APC UPS BN1050-CN that's constantly alternating between the "on line" (green) and "overload" (red) LEDs. This FAQ article says it's because the APC is in the sleep state - which was set by ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
563 0 0

2023-03-12

RapidEG
RapidEG

APC AP9211 and Management Card AP9617 or AP9606

Hi Ya'll from Texas I have a few Masterswitches and Cards I decided to put back into service for a project. The AP9611 had a AP9617 card in it (Not sure is that's allowed) and after setting the IP and ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
678 0 0

2023-03-11

LingLenny
LingLenny

Replacement unit for Matrix 5000 VA

Hello, I have a APC Matric 5000 VA ups in place.We would like to replace to a stand alone model. can someone guide us which model will that be?thank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
760 0 0

2023-03-10

LingLenny
LingLenny

Matrix 5000 | Cooling Fan | Part number

Hello, I have a APC Matric 5000 VA ups, the cooling fan is faulty, kindly provide the replacement part number and instruction how to replace it. thank you
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS Data Center & Enterprise Solutions Forum
596 0 0

2023-03-10

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