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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

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sesa197614_brid
sesa197614_brid /html/rank_icons/Retired-User.png

PERMISSION_DENIED when acknowledge alarm

Lately when I developing an extension and I try to acknowledge the alarm events of SBO, it always tells PERMISSION_DENIED ,I am not sure any configuration incorrect.For example when I try to acknowledg...
EcoStruxure Building icon_circle SmartConnector Forum
806 0 1
Latest Reply: sesa197614_brid

Solved
sesa145087_brid
sesa145087_brid /html/rank_icons/Retired-User.png

SmartConnector Performance Issue

Dear, There are several big companies in China who want to set up their own Cloud data platform/project to collect BMS data into their own platform. They are all our KA customers with big projects with...
EcoStruxure Building icon_circle SmartConnector Forum
1442 0 4
Latest Reply: sesa145087_brid

sesa450478_brid
sesa450478_brid /html/rank_icons/Retired-User.png

Issue Logger.LogDebug

Hi, i have a following problem: I created a processor in Smart Connector, and in my code i wrote, for example (Logger.LogDebug(LogCategory.Processor,"MyString", string.Format("ExMyString"));). But I d...
EcoStruxure Building icon_circle SmartConnector Forum
884 0 2
Latest Reply: Adam_Summers

MichelJansson
/html/rank_icons/Lieutenant.png MichelJansson /html/rank_icons/SE-Employee.png

EWS Unit percent (%) not recognized by SBO

Hi,I'm not sure if this is a SBO issue or a connector issue. Anyhow, after completing the sample project, I see that units containing % symbol, i.e. '%' or '% Rh', is not recognized by SBO and the valu...
EcoStruxure Building icon_circle SmartConnector Forum
1031 0 5
Latest Reply: MichelJansson

MichelJansson
/html/rank_icons/Lieutenant.png MichelJansson /html/rank_icons/SE-Employee.png

UI issues on License Install

Two connected issues I found while trying to install a developer license.1. When uploading a license file; I got an error message that was only visible for a fraction of a second before it disappears. ...
EcoStruxure Building icon_circle SmartConnector Forum
831 1 1
Latest Reply: sesa180908_brid

petri_greenwave
/html/rank_icons/LtCommander.png petri_greenwave /html/rank_icons/EcoXpertMasterLeaf.png

DateTime Format For GET/TrendSamples

Hi All,I am struggling a bit to get a DateTime filter going when using GET/TrendSamples.What should the format be for this? I have tried a bunch of different formats however it keeps returning all the ...
EcoStruxure Building icon_circle SmartConnector Forum
1160 0 3
Latest Reply: sesa180908_brid

petri_greenwave
/html/rank_icons/LtCommander.png petri_greenwave /html/rank_icons/EcoXpertMasterLeaf.png

Endpoint Doesnt Start Until Service is restarted

Hi,We have recently noticed that the Enpoint would stop, apparently for no reason, and we can't start it again until we have restarted the SmartConnector service.So 2 Questions:1) How can I see why the...
EcoStruxure Building icon_circle SmartConnector Forum
778 0 1
Latest Reply: sesa180908_brid

Solved
petri_greenwave
/html/rank_icons/LtCommander.png petri_greenwave /html/rank_icons/EcoXpertMasterLeaf.png

SOAPUI Authentication

Good Day,Following some successful tests using Swagger, I attempted to do further testing using the SOAPUI tool.I saved the Swagger as an json file and imported this into SOAPUI. Reason being, the clie...
EcoStruxure Building icon_circle SmartConnector Forum
6075 0 6
Latest Reply: JessieSu

petri_greenwave
/html/rank_icons/LtCommander.png petri_greenwave /html/rank_icons/EcoXpertMasterLeaf.png

GET /Trends using RESTfull EWS Gateway

Hi All,We have successfully pulled data from some logs in a test environment but now need to go into this a bit deeper.I know the GET/Trends is not supported in SoapEwsRestProvider but this is exactly ...
EcoStruxure Building icon_circle SmartConnector Forum
880 0 1
Latest Reply: sesa180908_brid

Anonymous user
Anonymous user

Smart Connector not recognising my .dll

I have added a .dll for an external sFTP library to my project, In testing this works fine, but when I add the connector.dll into smartconnector, the add process page no longer sees my extension. I rem...
EcoStruxure Building icon_circle SmartConnector Forum
793 0 2
Latest Reply: sesa180908_brid

sesa180961_brid
/html/rank_icons/Lieutenant.png sesa180961_brid /html/rank_icons/SE-Employee.png

SmartConnector Portal could not be retrieved

Hi,What could be the reason for this error? This is on a customer site.Initially I was able to access the Portal. I browsed to https web version of an AS in chrome and installed the certificate, the po...
EcoStruxure Building icon_circle SmartConnector Forum
1000 0 4
Latest Reply: sesa180908_brid

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