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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

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radheshk
/html/rank_icons/Crewman.png radheshk /html/rank_icons/SE-Employee.png

SmartConnector to EBO for Security Expert

Hello esteemed colleagues, We've got a commercial client in the city that is currently SX for their building access as well as EBO for their BMS. Where can I find the instructions on how to do the ...
EcoStruxure Building icon_circle SmartConnector Forum
1445 0 1
Latest Reply: CraigEl

Solved
Steve
/html/rank_icons/Admiral.png Steve /html/rank_icons/EcoXpertMasterLeaf.png

Where can I download SmartConnector? The old website it down.

Where can I download SmartConnector? The old website it down.
EcoStruxure Building icon_circle SmartConnector Forum
1985 0 2
Latest Reply: Steve

sesa113537
sesa113537 /html/rank_icons/Retired-User.png

Smartconnector upgraded from 2.4 -> 2.5 now unable to login

Hi all i upgraded SC ver.2,4 into 2.5, main reason for this was a lost admin's password. i uninstalled SC but still cant login with default adminpw or with one i had, any ideas? -LHa
EcoStruxure Building icon_circle SmartConnector Forum
1696 0 7
Latest Reply: ardak

Anonymous user
Anonymous user

Need help with schneider plc

Hello I'm using schneider plc TM200CE24U I'm communication it with Ethernet. The data is coming via modbus tcp/IP. Can someone please help me to program it. I mean I don't know how my modbus data is co...
EcoStruxure Building icon_circle SmartConnector Forum
1264 0 1
Latest Reply: MaximeLaudren

G_G
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Smart connector installation Error

Hi Sir/madam, We've Installed SQL Express 2019 & Microsoft SQL Server management studio 18.9.2 & Smart Connector v2.4.38 in new VM at One of the critical Data Center. After installation Smart C...
EcoStruxure Building icon_circle SmartConnector Forum
1091 0 1
Latest Reply: ardak

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

SmartConnector crash (2.5.4) crashes (The SmartConnectorService servic...

Hi,After creating an EWS server - SmartConnector crashes. In the Event Viewer I can see these errors: The SmartConnectorService service terminated unexpectedly. It has done this 1 time(s). 2022-04-14 ...
EcoStruxure Building icon_circle SmartConnector Forum
1543 0 2
Latest Reply: Sam69

SteveGregory
/html/rank_icons/Commander.png SteveGregory /html/rank_icons/SE-Employee.png

EWS Server History Values in SmartConnector are showing incorrect valu...

I have a SmartConnector extension running in 2.5.4 with boolean type History records which appear correct when viewed in the SmartConnector portal, however; they are all reading 0 in EBO 4.0.1.86. See ...
EcoStruxure Building icon_circle SmartConnector Forum
2374 0 4
Latest Reply: SteveGregory

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

EWS Server - Notifications

Hi,We have a customer who is using our EBO-OPC Client (EWS Server). In SmartConnector, under EWS Server, there is a branch called "Notifications" with 25,770 items. See below.Can you please explain wha...
EcoStruxure Building icon_circle SmartConnector Forum
3394 1 6
Latest Reply: SteveGregory

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

An error occurred while executing the command definition. SHUTDOWN is ...

Hi, One of our customer (Schneider Electric Sweden) is having an issue with SmartConnector. It is crashing with the error below. See also the attached log file. An error occurred while executing the c...
EcoStruxure Building icon_circle SmartConnector Forum
3503 0 2
Latest Reply: mike_meirovitz

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Call to BearerToken.ObtainToken() causes an exception

Hi, We are using a SmartConnector end-point and we call the BearerToken.ObtainToken() API from our code. See the code below.When we call this API we see an exception in the SmartConnector log file. Se...
EcoStruxure Building icon_circle SmartConnector Forum
1614 0 5
Latest Reply: mike_meirovitz

PiotrJakubczyk
/html/rank_icons/Sisko_20x20.png PiotrJakubczyk /html/rank_icons/SE-Employee.png

Security Expert SmartConnector EWS State Offline State Online

Hello. We have problem with Security Expert SmartConnector We are reading 110 doors from ESE to EBO and all 107 doors are ok but 3 last doors Status is offline. Points that are not read are Status and...
EcoStruxure Building icon_circle SmartConnector Forum
1536 0 2
Latest Reply: PiotrJakubczyk

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