Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure Building
  • SmartConnector
  • SmartConnector Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Enterprise Server 1
Top Experts
User Count
JeffBowman
Sisko JeffBowman Sisko
164
ardak
ardak Schneider Alumni (Retired)
34
sesa180908_brid
Commander sesa180908_brid Commander
34
mike_meirovitz
Commander mike_meirovitz
21
View All
Related Products
Thumbnail of EcoStruxure™ Building Operation
Schneider Electric
EcoStruxure™ Building Operation
25
Thumbnail of Smart Connector
Schneider Electric
Smart Connector
21
Thumbnail of UCME-SmartConnector™
Control-See Software Solutions Ltd
UCME-SmartConnector™
3
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
SteveGregory
/html/rank_icons/Commander.png SteveGregory /html/rank_icons/SE-Employee.png

EWS Server History Values in SmartConnector are showing incorrect valu...

I have a SmartConnector extension running in 2.5.4 with boolean type History records which appear correct when viewed in the SmartConnector portal, however; they are all reading 0 in EBO 4.0.1.86. See ...
EcoStruxure Building icon_circle SmartConnector Forum
2213 0 4
Latest Reply: SteveGregory

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

EWS Server - Notifications

Hi,We have a customer who is using our EBO-OPC Client (EWS Server). In SmartConnector, under EWS Server, there is a branch called "Notifications" with 25,770 items. See below.Can you please explain wha...
EcoStruxure Building icon_circle SmartConnector Forum
3229 1 6
Latest Reply: SteveGregory

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

An error occurred while executing the command definition. SHUTDOWN is ...

Hi, One of our customer (Schneider Electric Sweden) is having an issue with SmartConnector. It is crashing with the error below. See also the attached log file. An error occurred while executing the c...
EcoStruxure Building icon_circle SmartConnector Forum
3383 0 2
Latest Reply: mike_meirovitz

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Call to BearerToken.ObtainToken() causes an exception

Hi, We are using a SmartConnector end-point and we call the BearerToken.ObtainToken() API from our code. See the code below.When we call this API we see an exception in the SmartConnector log file. Se...
EcoStruxure Building icon_circle SmartConnector Forum
1526 0 5
Latest Reply: mike_meirovitz

PiotrJakubczyk
/html/rank_icons/Sisko_20x20.png PiotrJakubczyk /html/rank_icons/SE-Employee.png

Security Expert SmartConnector EWS State Offline State Online

Hello. We have problem with Security Expert SmartConnector We are reading 110 doors from ESE to EBO and all 107 doors are ok but 3 last doors Status is offline. Points that are not read are Status and...
EcoStruxure Building icon_circle SmartConnector Forum
1451 0 2
Latest Reply: PiotrJakubczyk

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

SmartConnector Runtime 2.5 Evaluation license?

Hi, I can't find SmartConnector Runtime 2.5 Evaluation license. Any idea why Runtime 2.4 Evaluation exists but not for 2.5? Thanks, Mike
EcoStruxure Building icon_circle SmartConnector Forum
1711 0 2
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

HTTP could not register URL http://+:57621/DataExchange/ because TCP p...

Hi, SmartConnector crashes and the following error is displayed. Any idea how to fix it without reinstalling SmartConnector? 2022-04-13 21:34:05.2889,Error,Service,<no principal>,HTTP could not r...
EcoStruxure Building icon_circle SmartConnector Forum
2276 0 3
Latest Reply: ardak

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

BearerToken.ObtainToken() API call causes exception

Hi, We are using a SmartConnector end-point and the code below.When we call this API, an exception is shown in the SmartConnector log file. See attached.Any idea why? public static int ObtainBearerToke...
EcoStruxure Building icon_circle SmartConnector Forum
2772 0 15
Latest Reply: ardak

Solved
bbradley_jaxcon
/html/rank_icons/Lieutenant.png bbradley_jaxcon /html/rank_icons/EcoXpertMasterLeaf.png

SmartConenctor License 2.3 to 2.5

My company recently updated a system from StructureWare 1.9 to StructureWare 2022. After the upgrade the SmartConnector (2.3) end points we had be utilizing stopped working. We ended up upgrading to th...
EcoStruxure Building icon_circle SmartConnector Forum
1315 0 1
Latest Reply: ardak

Solved
Youssef-khaldi
/html/rank_icons/Ensign.png Youssef-khaldi

get EBO values using smart connector

Hello, I am new to the subject of Smart Connector, my goal is to export the EBO values to a third-party system. To achieve this, I : 1 - installed and configured the smart connector (picture 1 in atta...
EcoStruxure Building icon_circle SmartConnector Forum
2561 0 3
Latest Reply: ardak

Solved
SteveGregory
/html/rank_icons/Commander.png SteveGregory /html/rank_icons/SE-Employee.png

Where to create the ewsItemManager

Hi, I am using the ewsItemManager out of the Utilities library and wondering where is the best place to instantiate this in a long running processor. Currently i have it in my DoUpdates loop where it i...
EcoStruxure Building icon_circle SmartConnector Forum
1810 0 4
Latest Reply: SteveGregory

  • « Previous
    • 1
    • …
    • 24
    • 25
    • 26
    • …
    • 67
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore