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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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Welcome! This Forum is public and best matches with needs of BMS EcoXperts, implementing SmartConnectors & Technology Companies, developing SmartConnectors.

SmartConnector Forum

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mike_meirovitz
Commander mike_meirovitz

An error occurred while executing the command definition. SHUTDOWN is ...

Hi, One of our customer (Schneider Electric Sweden) is having an issue with SmartConnector. It is crashing with the error below. See also the attached log file. An error occurred while executing the c...
EcoStruxure Building icon_circle SmartConnector Forum
3582 0 2
Latest Reply: mike_meirovitz

mike_meirovitz
Commander mike_meirovitz

Call to BearerToken.ObtainToken() causes an exception

Hi, We are using a SmartConnector end-point and we call the BearerToken.ObtainToken() API from our code. See the code below.When we call this API we see an exception in the SmartConnector log file. Se...
EcoStruxure Building icon_circle SmartConnector Forum
1658 0 5
Latest Reply: mike_meirovitz

PiotrJakubczyk
Sisko PiotrJakubczyk Sisko

Security Expert SmartConnector EWS State Offline State Online

Hello. We have problem with Security Expert SmartConnector We are reading 110 doors from ESE to EBO and all 107 doors are ok but 3 last doors Status is offline. Points that are not read are Status and...
EcoStruxure Building icon_circle SmartConnector Forum
1583 0 2
Latest Reply: PiotrJakubczyk

Solved
mike_meirovitz
Commander mike_meirovitz

SmartConnector Runtime 2.5 Evaluation license?

Hi, I can't find SmartConnector Runtime 2.5 Evaluation license. Any idea why Runtime 2.4 Evaluation exists but not for 2.5? Thanks, Mike
EcoStruxure Building icon_circle SmartConnector Forum
1867 0 2
Latest Reply: mike_meirovitz

Solved
mike_meirovitz
Commander mike_meirovitz

HTTP could not register URL http://+:57621/DataExchange/ because TCP p...

Hi, SmartConnector crashes and the following error is displayed. Any idea how to fix it without reinstalling SmartConnector? 2022-04-13 21:34:05.2889,Error,Service,<no principal>,HTTP could not r...
EcoStruxure Building icon_circle SmartConnector Forum
2389 0 3
Latest Reply: ardak

Solved
mike_meirovitz
Commander mike_meirovitz

BearerToken.ObtainToken() API call causes exception

Hi, We are using a SmartConnector end-point and the code below.When we call this API, an exception is shown in the SmartConnector log file. See attached.Any idea why? public static int ObtainBearerToke...
EcoStruxure Building icon_circle SmartConnector Forum
3093 0 15
Latest Reply: ardak

Solved
bbradley_jaxcon
Lieutenant | EcoXpert Master bbradley_jaxcon Lieutenant | EcoXpert Master

SmartConenctor License 2.3 to 2.5

My company recently updated a system from StructureWare 1.9 to StructureWare 2022. After the upgrade the SmartConnector (2.3) end points we had be utilizing stopped working. We ended up upgrading to th...
EcoStruxure Building icon_circle SmartConnector Forum
1420 0 1
Latest Reply: ardak

Solved
Youssef-khaldi
Ensign Youssef-khaldi

get EBO values using smart connector

Hello, I am new to the subject of Smart Connector, my goal is to export the EBO values to a third-party system. To achieve this, I : 1 - installed and configured the smart connector (picture 1 in atta...
EcoStruxure Building icon_circle SmartConnector Forum
2753 0 3
Latest Reply: ardak

Solved
SteveGregory
Commander SteveGregory Commander

Where to create the ewsItemManager

Hi, I am using the ewsItemManager out of the Utilities library and wondering where is the best place to instantiate this in a long running processor. Currently i have it in my DoUpdates loop where it i...
EcoStruxure Building icon_circle SmartConnector Forum
1990 0 4
Latest Reply: SteveGregory

Solved
FredrikAlmgren
Lieutenant JG FredrikAlmgren Lieutenant JG

Handle EWS folder structure updates in EBO

I made a SmartConnector-connector for a booking system, which shows my bookings in EWS. I haven't worked with the EBO side of it much yet, I thought I would check in here if you have solved similar p...
EcoStruxure Building icon_circle SmartConnector Forum
1606 0 1
Latest Reply: ardak

Solved
lhinsky
Ensign lhinsky

Smartconnector : Error 1064 An exception occured in the service when h...

When starting the smartconnector in task manager, I got the error: Error 1064 An exception occured in the service when handling the control request. can you help me to find the solution
EcoStruxure Building icon_circle SmartConnector Forum
5227 0 4
Latest Reply: FredrikAlmgren

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