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SmartConnector Forum

Schneider Electric support forum about SmartConnector applications for integration of other building management systems (BMS) into EcoStruxure Building Operation.

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SmartConnector Forum

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Youssef-khaldi
/html/rank_icons/Ensign.png Youssef-khaldi

get EBO values using smart connector

Hello, I am new to the subject of Smart Connector, my goal is to export the EBO values to a third-party system. To achieve this, I : 1 - installed and configured the smart connector (picture 1 in atta...
EcoStruxure Building icon_circle SmartConnector Forum
2583 0 3
Latest Reply: ardak

Solved
SteveGregory
/html/rank_icons/Commander.png SteveGregory /html/rank_icons/SE-Employee.png

Where to create the ewsItemManager

Hi, I am using the ewsItemManager out of the Utilities library and wondering where is the best place to instantiate this in a long running processor. Currently i have it in my DoUpdates loop where it i...
EcoStruxure Building icon_circle SmartConnector Forum
1822 0 4
Latest Reply: SteveGregory

Solved
FredrikAlmgren
/html/rank_icons/Lieutenant_JG.png FredrikAlmgren /html/rank_icons/SE-Employee.png

Handle EWS folder structure updates in EBO

I made a SmartConnector-connector for a booking system, which shows my bookings in EWS. I haven't worked with the EBO side of it much yet, I thought I would check in here if you have solved similar p...
EcoStruxure Building icon_circle SmartConnector Forum
1462 0 1
Latest Reply: ardak

Solved
lhinsky
/html/rank_icons/Ensign.png lhinsky

Smartconnector : Error 1064 An exception occured in the service when h...

When starting the smartconnector in task manager, I got the error: Error 1064 An exception occured in the service when handling the control request. can you help me to find the solution
EcoStruxure Building icon_circle SmartConnector Forum
5009 0 4
Latest Reply: FredrikAlmgren

Solved
esari
esari /html/rank_icons/Retired-User.png

Smart Connector - Get TrendSamples

Hello I noticed that if Smart Connector user tries to get data from COV trend log which has no new data for couple of months then response will be empty. If user will use sampleOnOrAfter parameter ...
EcoStruxure Building icon_circle SmartConnector Forum
1134 0 1
Latest Reply: ardak

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Cannot install a license for SmartConnector version 2.5.4

Hi, I have uninstalled SmartConnector 2.4.40 and then installed version 2.5.4. In www.smartconnectorserver.com there is no evaluation license for version 2.5. Only 2.4.I have downloaded Runtime 2.5 Dev...
EcoStruxure Building icon_circle SmartConnector Forum
1568 0 7
Latest Reply: Sampath_Konda

Solved
mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

Could not establish trust relationship for the SSL/TLS secure channel ...

Hi, I am trying to use HTTP in my SmartConnector processor. When the processor is running I am getting this error: 2022-02-28 17:27:00.1884,Error,Processor,<no principal>,Could not establish trus...
EcoStruxure Building icon_circle SmartConnector Forum
6120 0 6
Latest Reply: mike_meirovitz

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

SmartConnector Processor - using ILongRunningProcess interface instead...

Hi, We have the following problem (at a customer site in the USA). Our Update Processor is running every X seconds, where X is defined as Configuration Schedule. For example: every 5 seconds.Our proce...
EcoStruxure Building icon_circle SmartConnector Forum
1623 0 9
Latest Reply: ardak

mike_meirovitz
/html/rank_icons/Commander.png mike_meirovitz

ERROR, UpdateProcessor:Execute_Subclass, Long loop error 'The operatio...

Hi, Any reason why should SmartConnector send a cancelation event to our LongProcessor? Our processor is stopped and the log file shows this: ERROR, UpdateProcessor:Execute_Subclass, Long loop error 'T...
EcoStruxure Building icon_circle SmartConnector Forum
614 0 1
Latest Reply: ardak

SteveGregory
/html/rank_icons/Commander.png SteveGregory /html/rank_icons/SE-Employee.png

Configuring an EWS RESTful Endpoint for HTTPS

Is there a guide for configuring and EWS RESTful endpoint to use HTTPS? i.e. The REST client connecting to the endpoint will use HTTPS.
EcoStruxure Building icon_circle SmartConnector Forum
887 0 1
Latest Reply: ardak

Solved
esari
esari /html/rank_icons/Retired-User.png

Smart Connector - Semantic tagging

Hello I have create semantic tagging to EBO 2022. How can I accees it from Smart Connector? I have found folder {"Name": "Ontology Graph","Description": "https://brickschema.org/schema/Brick#Class"...
EcoStruxure Building icon_circle SmartConnector Forum
2176 1 5
Latest Reply: esari

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