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Schneider Electric Wiser Forum

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Schneider Electric Wiser Forum

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Informational
David_SE
/html/rank_icons/Captain.png David_SE /html/rank_icons/SE-Employee.png

Wiser Home app new version - v7.3.0 & Wiser Home Hub 2nd Gen new FW ve...

Dear Wiser user, A new Wiser Home app version v7.3.0 and a new Wiser Home Hub 2nd Gen FW version 4.42.23 will be deployed that week. In addition to bug fixes and enhancements, this release co...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
337 1 1
Latest Reply: Fozzie1960

Solved
Alfred_SE
Alfred_SE /html/rank_icons/Retired-User.png

Welcome to the Schneider Electric Wiser Community!

Dear Wiser user, Interact with other #Wiser users while staying up to date on the newest news, features, and customer stories. Have a #Wiser Life! A whole new #Wiser environment for you to get to...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
3703 9 3
Latest Reply: StewartT

Solved
jjmaestro
/html/rank_icons/Crewman.png jjmaestro

Wiser TRVs draining batteries

Hi, The TRVs are going through batteries like there's no tomorrow. They barely last 4-6 months and they report extreme drops in battery like this TRV, where I replaced batteries ~2 months ago? and it...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
1327 0 4
Latest Reply: David_SE

Solved
Kaboo
/html/rank_icons/Crewman.png Kaboo

Electrical heat swich without room thermostat

Hi everyone, I am looking to install electrical heat switch with towel rail in my WC. In the wider home setup, I have HUBr and one Room Thermostat which sits inside my living room, then have 6 Wiser ra...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
638 0 1
Latest Reply: David_SE

Solved
janim
/html/rank_icons/Spock_20x20.png janim /html/rank_icons/SE-Employee.png

Radiator Thermostat drives too long

Hi, Room temperature is oscillation because minimum time to drive valve is too much. This make batteries die faster as needed. Is there any possibility get shorter drive times. My devices are in F...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
485 0 1
Latest Reply: David_SE

Solved
Baldbloke
Baldbloke

Boiler running but nothing calling for heat

I Have a hub and 10 TRVs. Randomly we find that the boiler and pump are running but the app says that there is no call for heat from any radiator or the hot water. Occasionally we find that one of ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
663 0 1
Latest Reply: David_SE

Solved
miniteeg
miniteeg

Configuring new AC's

I have replaced 3 Air Condition units with another brand. The old ones were already configured on the Wiser controller LSS100100 and connected to it via sensor cable. The cable is now connected the sam...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
336 0 1
Latest Reply: David_SE

Solved
eding
eding

Green vs orange Wiser vs sense, same?

Say, hd has rhe green one for $20 less, any concerns going that route vs the orange?? Did some googling and they seem to be the same. Also, is a separate breaker preferred vs piggy backing for power? T...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
376 0 1
Latest Reply: David_SE

Solved
ovdose
ovdose

Green vs orange Wiser vs sense, same?

Say, hd has rhe green one for $20 less, any concerns going that route vs the orange?? Did some googling and they seem to be the same. Also, is a separate breaker preferred vs piggy backing for power? T...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
358 0 1
Latest Reply: David_SE

Solved
aruiz1
aruiz1

SchneiderHome App can 't scan X Series WiFi Dimmer QRCode.

I'm using the SchneiderHome App to commision the X Series of WiFi Dimmers. I can't scan the QRC code of the Device with the scan function of the App. However I can scan the QR Code of that XSeries Devi...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
351 0 1
Latest Reply: David_SE

Solved
raj0640
raj0640

Schneider Wiser part 2

Hi We are building a new house and trying to do a smartphone whatever that is. Schneider Wiser using their gateway fullfills our requirements for parts of the smarthome with local management and cloud ...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
439 0 2
Latest Reply: David_SE

Solved
gadget123
gadget123

Insights+ Check is stuck

Hi there, I have tried to Unlock Insights+ but its just stuck on "Checking your availability" with a spinning circle. I've tried logging out and re-installing the app but that hasn't fixed it. I...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
418 0 2
Latest Reply: David_SE

Solved
gregwelldone
/html/rank_icons/Crewman.png gregwelldone

Wiser window door sensor malfunction state CCT591012

Dear all, I have several of these devices (CCT591012) and I noticed recently that, while the sensor do detect a door opening, the state systematically change after several minutes to "closed" while the...
Schneider Electric Wiser icon_circle Schneider Electric Wiser Forum
372 0 2
Latest Reply: David_SE

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