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ITA SNMP status codes

External system integration (on premises only)

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ITA SNMP status codes

Picard EcoStruxureIT
‎2019-10-14 08:34 AM

Last Updated: Sisko JLehr Sisko ‎2024-03-18 08:10 AM

For ITA on-premise installations only

In IT Advisor, the IT Advisor server supports these SNMP OIDs and response values.

 

To implement the alarm statuses in Data Center Expert, update the Device Definition File, schneiderops.xml, in Data Center Expert. Download the file from the software download link provided by Schneider Electric and follow the instructions about updating DDFs in DCE.

 

Application server (OID .1.3.6.1.4.1.318.1.2.2.1.1.0)

Response

Name

Description

1

Unknown

The status of the application server is unknown. Check Webmin and if the problem persists, contact support.

2

Stopped

Restart the IT Advisor server. If the problem persists, contact support.

3

Running

No problem

4

Running but missing nodes

High availability is lost. The IT Advisor Application server is running but one or more nodes are not available. If the problem persists, contact support.

5

Initializing

Wait for the IT Advisor Application server to initialize. If the problem persists, contact support.

6

Starting or non responding

Wait for the IT Advisor Application server to finish starting. If
the problem persists, contact support.

7

Disaster Recovery

This node is running in DR mode.

8

Running but postoffice is inconsistent

The JBoss postoffice is currently inconsistent. This may be a temporary issue. If
the problem persists for more than 10 minutes, contact support.

9

Running but missing jgroups

The JBoss is missing jgroups. This may be a temporary issue. If the problem persists for more than 10 minutes, contact support.

 

Database server (OID .1.3.6.1.4.1.318.1.2.2.1.2.0)

Response

Name

Description

1

Unknown

The status of the database is unknown. Check Webmin and if the problem persists, contact support.

2

Stopped

Restart the IT Advisor server. If the problem persists, contact support.

3

Running

No problem

4

Detached

High availability is lost. If the problem persists, contact support.

5

Catching up

Wait for the IT Advisor database to retrieve all updates from the master node. If the problem persists, contact support.

10

Running alone

The database does not replicate its changes to other nodes.

 

Load balancer (OID .1.3.6.1.4.1.318.1.2.2.1.3.0)

Response

Name

Description

1

Unknown

Load Balancer status is unknown. Check Webmin and if the problem persists, contact support.

2

Stopped

Load Balancer stopped. Restart the IT Advisor server. If the problem persists, contact support.

3

Running

Normal status

4

Running but missing nodes

High availability is lost. The IT Advisor Load Balancer is running but one or more
nodes are not available. If the problem persists, contact support.

 

General and essential services (OID .1.3.6.1.4.1.318.1.2.2.1.4.0)

Response

Name

Description

1

Unknown

Unknown status. Check Webmin and if the problem persists, contact support.

2

Stopped

Essential services are not running on the IT Advisor server. Reboot the node and monitor the status page in Webmin. If the problem persists, contact support.

3

Running

Normal status

5 Backup failed The last backup that was attempted on this server was not successful. Ensure the system can write to the location specified as backup location. This is particularly relevant for network attached storage.

 

ETL (OID .1.3.6.1.4.1.318.1.2.2.1.5.0)

Response

Name

Description

1

Unknown

Unknown status. Check Webmin and if the problem persists, contact support.

2

OK

Normal status

3

Error

ETL experienced an error while running the transformation. Monitor the status page in Webmin. The scheduler will try to run the transformation again as scheduled.

4

Paused

ETL is paused on the IT Advisor server. Monitor the ETL status page in Webmin. Try to start the job if needed using the management button.

5 Stopped For future use

 

See Configuring Data Center Expert integration

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