ITA SNMP status codes

[EcoStruxureIT]

For ITA on-premise installations only

In IT Advisor, the IT Advisor server supports these SNMP OIDs and response values.

To implement the alarm statuses in Data Center Expert, update the Device Definition File, schneiderops.xml, in Data Center Expert. Download the file from the software download link provided by Schneider Electric and follow the instructions about updating DDFs in DCE.

Application server (OID .1.3.6.1.4.1.318.1.2.2.1.1.0)

Response	Name	Description
1	Unknown	The status of the application server is unknown. Check Webmin and if the problem persists, contact support.
2	Stopped	Restart the IT Advisor server. If the problem persists, contact support.
3	Running	No problem
4	Running but missing nodes	High availability is lost. The IT Advisor Application server is running but one or more nodes are not available. If the problem persists, contact support.
5	Initializing	Wait for the IT Advisor Application server to initialize. If the problem persists, contact support.
6	Starting or non responding	Wait for the IT Advisor Application server to finish starting. If the problem persists, contact support.
7	Disaster Recovery	This node is running in DR mode.
8	Running but postoffice is inconsistent	The JBoss postoffice is currently inconsistent. This may be a temporary issue. If the problem persists for more than 10 minutes, contact support.
9	Running but missing jgroups	The JBoss is missing jgroups. This may be a temporary issue. If the problem persists for more than 10 minutes, contact support.

 

Database server (OID .1.3.6.1.4.1.318.1.2.2.1.2.0)

Response	Name	Description
1	Unknown	The status of the database is unknown. Check Webmin and if the problem persists, contact support.
2	Stopped	Restart the IT Advisor server. If the problem persists, contact support.
3	Running	No problem
4	Detached	High availability is lost. If the problem persists, contact support.
5	Catching up	Wait for the IT Advisor database to retrieve all updates from the master node. If the problem persists, contact support.
10	Running alone	The database does not replicate its changes to other nodes.

 

Load balancer (OID .1.3.6.1.4.1.318.1.2.2.1.3.0)

Response	Name	Description
1	Unknown	Load Balancer status is unknown. Check Webmin and if the problem persists, contact support.
2	Stopped	Load Balancer stopped. Restart the IT Advisor server. If the problem persists, contact support.
3	Running	Normal status
4	Running but missing nodes	High availability is lost. The IT Advisor Load Balancer is running but one or more nodes are not available. If the problem persists, contact support.

 

General and essential services (OID .1.3.6.1.4.1.318.1.2.2.1.4.0)

Response	Name	Description
1	Unknown	Unknown status. Check Webmin and if the problem persists, contact support.
2	Stopped	Essential services are not running on the IT Advisor server. Reboot the node and monitor the status page in Webmin. If the problem persists, contact support.
3	Running	Normal status
5	Backup failed	The last backup that was attempted on this server was not successful. Ensure the system can write to the location specified as backup location. This is particularly relevant for network attached storage.

ETL (OID .1.3.6.1.4.1.318.1.2.2.1.5.0)

Response	Name	Description
1	Unknown	Unknown status. Check Webmin and if the problem persists, contact support.
2	OK	Normal status
3	Error	ETL experienced an error while running the transformation. Monitor the status page in Webmin. The scheduler will try to run the transformation again as scheduled.
4	Paused	ETL is paused on the IT Advisor server. Monitor the ETL status page in Webmin. Try to start the job if needed using the management button.
5	Stopped	For future use

See Configuring Data Center Expert integration