Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Adding or updating device definition files (DDFs) for SNMP devices
DCE device configuration
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Use the "Add/Update Definitions" wizard to add or update the DDFs available for the SNMP devices supported by the server. The new or updated DDFs can be uploaded to the server from a local file, or from the APC website.
Select Device Definition Files, an SNMP Device Communication Settings option in the Device menu.
Select the Device Definition Files option in the "SNMP Device Communication Settings" display.
Click Add/Update Definitions in the Device Definition Files tab.
In the "Select Update Method" display, select the option you want to use to add or update DDFs, and follow the appropriate instructions.
To use files from APC, see step 5.
To use files previously downloaded to a local computer, see step 6.
To download files from APC, do the following.
Select Check APC Website and click Next.
In the "Select DDF Files" display, select the files you want to download, click Next, and go to step 7.
To use a local file, do the following.
Select Local File and click Browse.
In the "Open" display, navigate to the file you want to use, and double-click that file (or click it once, and then click Open).
In the "Select Update Method" display, verify the correct file is identified, click Next, and go to step 7.
In the "Installed/Updated DDF Files" display, verify the files you selected are listed, and click Finish, to exit the wizard, or Back, to return to the "Select Update Method" display.