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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT Forum
231 1 0

2025-09-16

Informational
JLehr
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Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT Forum
310 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT Forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22085 17 8
Latest Reply: JLehr

Solved
Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

ITA 9.3 lost user password

Hi I have a client that has lost the password for the user account not root i have this and it works. have tried resetting through linux but it doesn't seem to apply it to web client does anyone have t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1708 0 3
Latest Reply: Jef

Solved
Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

ITA User account locked

Hi How do i unlock an account that has been locked TIA Mike
EcoStruxure IT icon_circle EcoStruxure IT Forum
1222 0 1
Latest Reply: Jef

Solved
Janet_lau
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Enquires on the ITA tenant portal

Hi Sir/Madam,As I cannot register a user as customer due to the missing of SMTP server, may I know if the ITA tenant portal is the same as the web client as their appearance looks similar in the Youtub...
EcoStruxure IT icon_circle EcoStruxure IT Forum
919 0 1
Latest Reply: Jef

Solved
ender_metin_oto
/html/rank_icons/Crewman.png ender_metin_oto

An Error Occured with the SSL Connection from DCE

Hi, when DCO running, i get this warning. An Error Occured with the SSL Connection from DCE. DCE versiyon 7.8.0IT Advisor 9.0.3
EcoStruxure IT icon_circle EcoStruxure IT Forum
1125 0 1
Latest Reply: Jef

Solved
RomeoEtisJr
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insufficient cooling in ITA930

HI Team, Im trying to model 1x UPFLOW CRAC " liebert PEX model : P3200UC ,where the data hall does not have drop ceiling and just having a concrete ceiling.There is an air duct installed on top of th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1363 1 2
Latest Reply: RomeoEtisJr

Informational
jvangilder
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Link to Introductory Training for Partners - March 3, 2022

https://schneider-electric.box.com/s/659r7zz6wst001og102c7nnnyogpby3s
EcoStruxure IT icon_circle EcoStruxure IT Forum
574 0 0

2022-03-03

Informational
mcondor
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Recorded Training - Busting Data Center Cooling Myths with ITA CFD

Here is a recording of a recent training we did internal to SE. Many people have already found this useful, and we hope that you do too! Busting Data Center Cooling Myths https://schneider-electri...
EcoStruxure IT icon_circle EcoStruxure IT Forum
624 0 0

2022-03-03

jvangilder
/html/rank_icons/Ensign.png jvangilder /html/rank_icons/SE-Employee.png

Problem Requesting Access Through Design Portal

We recently discovered a problem with new users signing up for ITA CFD through the Design Portal. If you or anyone you know is having this problem, please contact us directly at CFD_support@se.com.
EcoStruxure IT icon_circle EcoStruxure IT Forum
692 0 1
Latest Reply: mcondor

Anonymous user
Anonymous user

Impact of changing NMC of DCE monitored device

Hi, A client has had a faulty NMC on one of they APC PDPs. The idea is to retain the old IP address and continue monitoring the device without losing the historical sensor data. Is there a way to get t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2054 0 4
Latest Reply: Elvira231

jzurera
/html/rank_icons/LtCommander.png jzurera

Network connector types in IT Advisor

Hi Team, is it possible to define customized network connector types in IT Advisor? We need for example fiber fusion splice in patch pannels and also other connectors as BNC Thanks in advance.
EcoStruxure IT icon_circle EcoStruxure IT Forum
1187 0 2
Latest Reply: jzurera

Solved
Rick_O
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NetBotz 5.3.1 Release!

Hello Everyone, I wanted to take this time to announce that we have released NetBotz v5.3.1. Netbotz 750/755 v5.3.1 release highlights: 1.) Fix for CVE-2021-44228 2.) Ability to add up to 10 SNM...
EcoStruxure IT icon_circle EcoStruxure IT Forum
5812 3 5
Latest Reply: gcastoldi

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