Enquires on the ITA tenant portal

[Janet_lau]

Hi Sir/Madam,

As I cannot register a user as customer due to the missing of SMTP server, may I know if the ITA tenant portal is the same as the web client as their appearance looks similar in the Youtube video. (https://www.youtube.com/watch?v=3LzXeQGNMiU)

Many thanks.

Best regards,
Janet

[Jef · Accepted solution]

Hi Janet,

Yes, tenant portal is using the web-client with limited functionalities that may be relevant for tenant. As described in the following article:
https://helpcenter.ecostruxureit.com/hc/en-us/articles/360036863974-Working-with-inventory-in-the-Te...

'The web client rack inventory allows you to see any part of the ITA data center infrastructure model you have been granted access to and drill down through locations and rooms to the rack inventory. You may have been granted with rights to view or edit all or parts of the rack inventory.'

The following article describes adding customer via REST api:

https://helpcenter.ecostruxureit.com/hc/en-us/articles/360007193757-Adding-customer-via-ITA-REST-web...

Kind regards,

Jef