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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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Request a DDF using the Asset Definition service - learn more
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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
228 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
629 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22082 17 8
Latest Reply: JLehr

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

4-20mA sensor connection to DCE

I’m searching a solution to connect 20 x 4-20mA sensor readings to the DCE system. The NetBotz 570 support 4 x 4-20mA sensors input. I have found in the manual that I can connect 4-20mA Input Pod 120...
EcoStruxure IT icon_circle EcoStruxure IT forum
1139 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
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DCO V8.3.0 Asset Tagging

Does DCO v8.3.0 require a separate module in order to create asset tags? I cannot see "Configure Tags" under Tools menu. (CID:152076969)
EcoStruxure IT icon_circle EcoStruxure IT forum
948 0 3
Latest Reply: DCIM_Support

DCIM_Support
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Explain how to configure a user read read only access to all via rest

Hello, i have been provided a user to try out the rest apis... After authentication i m pretty sure that the root query to start is to get all assets in the system. The query is not faili...
EcoStruxure IT icon_circle EcoStruxure IT forum
1241 0 1
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

5100

(CID:152076821)
EcoStruxure IT icon_circle EcoStruxure IT forum
660 0 1
Latest Reply: DCIM_Support

DCIM_Support
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How to authenticate and get the token using postman? i always get "...

i do the following with postman: POST https://myserver/api/v8.1/authentication Headers: "Accept" "application/json" "Content-Type" "application/json" Then in postman i set "N...
EcoStruxure IT icon_circle EcoStruxure IT forum
1171 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Documenting data center operation with MM and SM fiber connections.

Hello, is there a solution to document connections to switch with Multi-mode and Single-mode fibers. If you choose to split MM fiber to separate Rx ant Tx fiber connections you will be unable to conn...
EcoStruxure IT icon_circle EcoStruxure IT forum
583 0 1
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

DCE 7.7.0 upgrade from 7.6.0 failed and stucked in endless reboot loop

I started DCE upgrade from 7.6.0 to 7.6.0 and followed the instruction. The progress went well: install set 1 and 2 and also a the migration step was success on the web UI. But after the last success...
EcoStruxure IT icon_circle EcoStruxure IT forum
1790 0 11
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Problem with login into PDUs type of AP7822 and AP7822B

We have couple of PDUs type of AP7822 and AP7822B and we have problem with it, because I try login by the WEB browser, I get notice: "Someone is currently logged into the APC Management Web Server. P...
EcoStruxure IT icon_circle EcoStruxure IT forum
1437 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

NetBotz 570 Device Monitoring License Lost after Configuration Reset

Hi Team, I have customers who forgot the credentials set on their NetBotz 570, after configuration reset we lost the Device monitoring license. Unfortunately the appliances were registered by staff e...
EcoStruxure IT icon_circle EcoStruxure IT forum
1111 0 3
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

add ddf to ecostruxure gw

Is there a way to add a single DDF to ecostruxure gateway (CID:151585208)
EcoStruxure IT icon_circle EcoStruxure IT forum
823 0 2
Latest Reply: DCIM_Support

DCIM_Support
/html/rank_icons/Picard_20x20.png DCIM_Support

Admin IPMI Credentials for IT Optimize

Hi team, Having discovered devices in ITO via IPMI I have found that admin access is required to bring back any data. Is there a reason why admin is needed? Can any changes be made to ITO in ord...
EcoStruxure IT icon_circle EcoStruxure IT forum
1235 0 5
Latest Reply: DCIM_Support

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