Issue
The process of acquiring a license Entitlement ID and how to activate, release and/or transfer a license in EcoStruxure Building Operation
Product Line
EcoStruxure Building Operation
Environment
- Building Operation License Administrator
- Building Operation Enterprise Server
- Building Operation WorkStation
Cause
There are two different ways to activate a license and different types of licenses that can be purchased.
Resolution
This article discusses Building Operation Software licenses applied to software platforms such as EC, ES, and Workstation. For details on applying licenses on SmartX Server devices, refer to the Automation Server Licensing Workflow Webhelp topic and/or the Offline activation of embedded licenses Knowledge Base article.
Purchasing a License
The licenses that can be purchased are listed in the Part Number Summary. After an order is placed, you will receive an email with an Entitlement ID certificate attached. For further details, see the Order Information Request Webhelp topic.
Evaluation Licenses
Evaluation licenses are used for demonstration purposes, training, or site engineering. The evaluation license is a file that can be downloaded from the Exchange and is valid for up to 3 months. Refer to the Activating an EcoStruxure Building Operation Demo License webhelp topic for the activation process.
Activating an Entitlement ID
Entitlements can be activated online or offline; however, the online method is far simpler and is preferred. The online method requires the computer that the License Administrator resides on have an internet connection.
- Online Activation
If the computer that the License Administrator is installed on has an internet connection, then refer to the Activating EcoStruxure Building Operation Software Licenses Webhelp topic for the activation process.
- Offline Activation
If the computer that the License Administrator is installed on does not have an internet connection and one can not be temporarily arranged, then refer to the License activation or repair without Internet access Knowledge base article.
Once a license file or Entitlement ID has been activated, and the Status reads "Valid" in the License Administrator, the activation process has been completed. The license does not need to be re-hosted after an upgrade and will remain on the computer if the Building Operation Software is uninstalled and reinstalled.
To check the status of the license server and licenses that have been activated on the local machine, the Flexnet License Administrator can be accessed by navigating to localhost:8888 in a web browser. The licensing system is the same as used in TAC Vista, which can be seen in License troubleshooting in Vista 5.1.8 or greater.
Returning an Entitlement ID License
If the computer on which the License Administrator is being replaced, or it has major operating system changes. In that case, licenses may become invalid and should be returned before those changes. Entitlements can be returned online or offline; however, the online method is far simpler and is preferred. The online method requires the computer that the License Administrator resides on have an internet connection.
- Online License Return
If the computer that the License Administrator is installed on has an internet connection, then refer to the Returning an EcoStruxure Building Operation Software License Webhelp topic for the return process.
- Offline License return
If the computer that the License Administrator is installed on does not have an internet connection and one can not be temporarily arranged, then refer to the License activation or repair without Internet access Knowledge base article.
Transferring an Entitlement ID License
There is no separate process when transferring a license from one system to another.
Simply return the License from the current system as indicated above and then check that the available seat count has increased by one via the original Entitlement ID.
Once returned, activate this same License on the new system as detailed earlier.
Note: Releasing and reactivating licenses can only be carried out a finite number of times per year (4 license returns each year) to prevent misuse of the licensing system.
