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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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JAGP
JAGP

SC450 Serial Comms Using Telnet

Does the SC450 support telnet comms over the serial cable? I understand that it works with Powerchute but this is a standalone install for a small network switch rack. Thanks >> Joe
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
480 0 0

2023-10-22

Solved
kamild_
/html/rank_icons/Crewman.png kamild_

Windows does not see APC UPS as a battery

I have the APC Back-UPS XS 1400U. Despite the fact that: - In the device manager, I see "APC UPS" in the "Batteries" section and "American Power Conversion USB UPS" in the "Human Interface Devices" sec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
14686 0 5
Latest Reply: kamild_

atau-support
atau-support

SmartConnect SMC 1500I-2UC Can't Register

Hi, I have just bought a brand new SMC 1500I-2UC. When I input the product ID and Key, I get this error: I can ping the device and it's the right MAC, so it has an address. I also tried scannin...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
450 0 0

2023-10-19

Dr-Al
Dr-Al

PowerChute Serial Shutdown - Alarm Mute Options Please!

More of a feature request than a query... In PowerChute Personal Edition, it is possible to disable the UPS Alarm between certain hours (or if the host PC is in hibernate mode). Although PowerChute...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
770 0 0

2023-10-19

dp-50
dp-50

APC Smart UPS SC620 Suddenly Shuts Down

I have an elderly SC620 Smart UPS. The battery has been replaced several times over the years. The present battery is less than 1 year old and scheduled self tests are passed OK.Recently the UPS has ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
454 0 0

2023-10-19

dmorda
dmorda

Back-UPS BX1300G shows 5m runtime after new battery

I have a Back-UPS BX1300G. It works fine, except it said it had only 5m of runtime. The load is minimal, it's only at 7% and with that load it used to be like 30-45m. I replaced the battery and it stil...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
492 0 0

2023-10-18

PA-WOODCHUCK
/html/rank_icons/Crewman.png PA-WOODCHUCK

NS1500M2 shut down on restored home power.

Purchased new 8-12-23. Battery shows 97% charge and only drawing about 120W. Also passed test. Lost power at home and ups transferred OK when home generator started. About 2 hours later when power was ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
398 0 0

2023-10-14

Trantor
Trantor

battery voltage and self test

running on linux server : apcaccess status the result is ------------------------------------APC : 001,036,0879DATE : 2023-10-13 18:57:28 +0200 HOSTNAME : wineportserverVERSION : 3.14.12 (29 March 2014...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
736 0 0

2023-10-13

FeYsT
FeYsT

PowerChute agent loosing connection to SUA3000RMI2U

Good day. I have Windows server with Powerchute Business agent installed. It is connected to SUA3000RMI2U UPS through USB cable. Sometimes agent tells that it lost connection with UPS. I've watched to ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
443 0 0

2023-10-12

Crawford-B
Crawford-B

BE850G2-UK self test

The User Guide for my new BE850G2-UK says nothing about whether (or how often) the unit will perform an automatic self test. Please can someone tell me where to find this information. I have installed ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
603 0 0

2023-10-11

Daryll
Daryll

APC Pro 900 needs new battery after a year?

Hi All, I hope someone can make a suggestion here... I've had my APC Pro900 a few years, and last July (2022) the "dead battery" indicator was displayed. I bought a replacement battery (genuine APC A...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
708 0 0

2023-10-11

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