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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Castlemgmt
Castlemgmt

UTS10BI overloads charging UPS

I have a UTS10BI Transfer switch connected to a 2000 W UPS with pass through charging. With the UPS connected to the UTS10BI it will successfully backup my power needs. However, if I try to connect t...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
605 0 0

2023-10-26

Castlemgmt
Castlemgmt

UTS10BI Connections

Is the power connected to the UTS10BI supposed to be Bonded or Non-Bonded?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
546 0 0

2023-10-26

Castlemgmt
Castlemgmt

UTS10BI installation

I have a UTS10BI with a UPS 2000W connected. I do not have a generator connected. Is a generator required by the UTS10BI?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
551 0 0

2023-10-26

iqdata
iqdata

Smart-UPS 2200 firmware update

Hi, i have a Smart-UPS 2200 ( sku SMT2200I) with firmware revision UPS 09.3 (ID18). Is it the last firmware ? I try to update with smartups upgrade wizard 4.3.6 , the updater report " the unit can be u...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1293 0 0

2023-10-26

Henkvv
Henkvv

Notification when network is lost on SMT750IC

Hi, i have several SMT750IC UPS's. E-mail notifications work fine at powerloss, i have all the 22 events selected. But as far as i can see there is no notification when the network is down. Of course i...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
514 0 0

2023-10-26

AWilliamsKHS
AWilliamsKHS

Powerchute business Replacement

Since powerchute will be discontinued next year what is going to replace it?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
809 0 1
Latest Reply: BillP

zlatiborac_apc
/html/rank_icons/Crewman.png zlatiborac_apc

APC Back-UPS BX1600MI-GR dead

Device is 6 months old and has been purchased new.Only 2 devices connected to UPS are a touchscreen register (which I triple checked for consumption and is around 80W per its manual), and a small print...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
781 0 0

2023-10-25

Solved
Anonymous user
Anonymous user

Can we use SNMP to find the RBC installed in the UPS for ordering repl...

We have a lot of Smart UPSs and was wondering if we can remotely find out RBC installed in UPS so we do not have to make a site trip to get the model of the UPS. ( SNMP / HTTP solutions will work ) Usi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
935 0 3
Latest Reply: mayanksriv00

Stoat13
Stoat13

BX500CI - Is it possible to disable power outage beep?

I've recently purchased a BX500CI UPS, and I'd like to know if it's possible to disable the power outage beep.For those not familiar with the model, this UPS does *not* have a USB port or any means of ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
590 0 0

2023-10-23

JAGP
JAGP

SC450 Serial Comms Using Telnet

Does the SC450 support telnet comms over the serial cable? I understand that it works with Powerchute but this is a standalone install for a small network switch rack. Thanks >> Joe
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
495 0 0

2023-10-22

Solved
kamild_
/html/rank_icons/Crewman.png kamild_

Windows does not see APC UPS as a battery

I have the APC Back-UPS XS 1400U. Despite the fact that: - In the device manager, I see "APC UPS" in the "Batteries" section and "American Power Conversion USB UPS" in the "Human Interface Devices" sec...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
15092 0 5
Latest Reply: kamild_

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