APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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Posted: 2023-04-07 10:40 PM
I have a battery that just died and won't shut up, so I was going to get new batteries for all (I had 5 critical ones through the house. But first, it would take time and I wanted to get at least one from Staples today. Got a good deal, got 3 650s and 1 900 (all they had; planned to get another 900 next week). Was going to set up a 650, couldn't see how to get to the battery, read thru the manual at least twice. Finally found it. "The battery in the Back-UPS is not user-replaceable. Contact...". Are you kidding? Paying for service to replace a battery would cost more than a new unit.
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Posted: 2023-04-10 05:07 PM
OK, I called. No idea why but those units do not have user replaceable batteries. The following do, along with the replacement batteries:
BE600M1: APCRBC154
BE650G1: RBC17
BE850G2: RBC17 (same)
BR1000MS (tower): APCRBC160
And it's not for form factor; some of those are the flat-ish form factors of my old ones, and some are "mini towers like the ones I just bought. I'll have to shop around and likely will NOT get the kind of deal I got from Staples (about $72 for the 650, sale ended, and about $92 for the 900, sale should still be on this week -- in-store only).
(I asked if they were hot swappable; the sales rep I called said only the Smart-UPS lines are hot swappable.) I'll have to hunt around for some of those units.
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Posted: 2023-04-10 09:22 PM
Thank you for posting this. With the replaceable/non-replaceables being so similar in design, this will be another 'gotcha' to watch for. I hope other manufacturers don't follow suit.
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Posted: 2023-10-28 03:05 PM
APC's online description of the BVN650M1 says it is compatible with a replacement battery. Only after purchase do you find, hidden in the manual, that it is not user replaceable. This is, at best, misleading and is also very disappointing. I purchased an APC unit expecting at least the stated specs to be accurate. Obviously, I was wrong.
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