Back-UPS NS 1500M2 Randomly Shutting Down

Notifications

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

Search in

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

2151

116

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS for Home and Office Forum

Start a Topic

423

Link copied. Please paste this link to share this article on your social media post.

Been having this issue about once every 3 weeks where the UPS simply shuts off, and does not turn back on without me manually pressing the power button. During this time there is no apparent power outage or brown out, or overload. Even if there was some short outage, I do not expect the unit to shutdown and not turn itself back on as soon as mains voltage returns to nominal.

It is configured to "medium" sensitivity, and can properly switch to battery power during a normal outage event.

I am guessing this unit is just faulty and needs to be RMAed, but has anyone else noticed a similar issue with this model or others before?

Replies 0

never-displayed

You must be signed in to add attachments

never-displayed

You’ve reached the end of your document

Ask our Experts

Didn't find what you are looking for? Ask our experts!

My Dashboard

Check out the new Feeds and activities that are relevant to you.

To The Top!