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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

W10 Powerchute

Hi, upgrade to W10 Need powerchute for SmartUPS 1000 . Loaded personal - does not find ups. Loaded Business agent but clicking on Powerchute just takes me to internet. Something I'm lacking?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
612 0 1
Latest Reply: BillP

Anonymous user
Anonymous user

ProtectNet PTEL2 OR PNET1GB ??

I have a phone/internet connection FTTC VDLS2 (bandwidth frequency: 17-35 MHz), with a "Technicolor 768600" gateway (router+modem).On the wall there's an outlet with 2 phone jacks (RJ-11 ports); a ligh...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
777 0 0

2021-06-28

Solved
Anonymous user
Anonymous user

UPS Compensating for high input voltage

Howdy, I have a SMX2200HV UPS that is constantly giving me a "Compensation for high input voltage" alarm. I have changed the sensitivity of the UPS to low in the hope that it can take a bit more of a p...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
21095 0 1
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Smart-UBS 1000, SMT1000I

Hi, 2 weeks ago we saw a warning to exchange the batteries of our USV. Due to the holidays nothing was done and today we had 2 shut-offs of the USV. Do you find this behaviour a standard? Is it enough ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
609 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

Backups 550

The unit shut down. When I attempted to turn it back on I got a flashing green light....after a few seconds I get a red light and an alarm. What is wrong with it???
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
867 0 2
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

BR1500G Installation Orientation - Install on Side?

Hi! If we keep the vents clear, can we install a BR1500G on its side, or does it need to be mounted vertically? For example, can we mount it on its side as long as it is on a vented rack shelf?
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1061 0 1
Latest Reply: Anonymous user

BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Just bought a BM650M1 APC Backup, but ...

Today I just bought a BM650M1 APC Backup, but when I got home and connected to a wall power outlet, I only get a blinking red light. Is there something wrong? The manual doesn't offer clear instructi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
564 0 0

2021-06-28

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Anonymous user
Anonymous user

Proper APC monitoring software for Back UPS Pro 1400

I've recently resurrected an APC Back-UPS Pro 1400 (BP1400). (This is a large white UPS from the early 2000s, sharing the same form factor as a 3rd generation Smart UPS of that time. The control panel ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2163 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

UPSONIC POWER 300 UPS User Manual

Hi, I have dragged out my old Upsonic Power 300 UPS which has not been used for countless years and replaced the totally dead 12v 7ah battery.I connected it to my computer and switched it on - it start...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1171 0 1
Latest Reply: Anonymous user

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BillP
/html/rank_icons/Khan_20x20.png BillP /html/rank_icons/ADMIN-role_red.png

Can't access the power chute software installed on my Win 8.1 computer...

I have a win 8.1 computer with Power Chute Personnel edition 3.1 installed. I have a BE 550 G connected to the computer that is showing up in device manager like it should, but for the first time since...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
746 0 4
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

When plugged in, light signals that APC is under battery power

I installed new batteries and everything worked fine. I unplugged everything months later to do a thorough clean-up of my office. After plugging everything back in, the APC light shows that it is under...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
629 0 1
Latest Reply: BillP

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