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APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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APC UPS for Home and Office Forum

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Anonymous user
Anonymous user

Powerchute 3.0.2 Update Installed - Unable to coomunicate with XS1500

I received a notification last night that my Powerchute software was out of date and needed to be updated with 3.0.2. My old installtion was working great and had no problems communicating with the XS1...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
872 0 2
Latest Reply: Anonymous user

Anonymous user
Anonymous user

Unable to plug anything into my APC ES 550

I have a brand new APC ES 550 that I just took out of the box and I cannot plug 3 prong cords into 6 of the 8 outlets. When looking straight down into the outlets on the APC ES 550 I see where the prob...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
649 0 0

2021-06-29

Solved
Anonymous user
Anonymous user

Do I need anti-static mats?

I bought two APC UPS 1500va's for my two imacs. The UPS's are sitting on the carpeted floor on either side of my desk. Someone told me I need anti-static mats to protect the UPS's. My question is... D...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1076 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Occasional solid tone with red and green flashing LED.

Hey folks -- We have an ES 350, just bought in January. Two or three times now it's gone into panic mode (my term), sounding a constant tone with its single LED rapidly alternating green and red. At le...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1173 0 2
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

ES 750 message computer running off UPS, but power still coming to hou...

Okay. Macintosh I know nothing about. UPS installed so wife can back up work in case power goes out (ES 750). This morning message comes up, warning to back up computer as it is running off the UPS. Po...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
824 0 2
Latest Reply: Anonymous user

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BillP
BillP Leader

Brand New APC Back-UPS PRO BR1500GI

I just bought a Brand New BR1500GI and when I plugged it in the outlet there was a buzzing noise when it is self-testing and when on battery-mode. Right now it is still charging the battery because it ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2274 0 8
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

APC UPS 3000 (DL3000RMI3U) - Not working

HI, I have an old (out of warranty) rack-mount APC UPS 3000VA for 230V mains .It has been sitting at the corner of our IT department for a while and the current person does not know the history of it. ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
948 0 1
Latest Reply: BillP

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Anonymous user
Anonymous user

BACK-UPS XS 1300 LCD battery disconnect message -batteries still test ...

I have an XS 1300 LCD that I have never changed the battery pack on. This morning I got a "battery disconnected" message. I pulled the batteries out and they are showing 13v each or 26v for the pack. D...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
1490 0 5
Latest Reply: BillP

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BillP
BillP Leader

Can't Download Powerchute Personal Edition

I have been trying for the last 2 days to download Powerchute Personal Edition (3.0.0.1, if that makes any difference) from 4 different computers in different locations, 2 with Windows 7 & IE 9, 1 ...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2989 0 13
Latest Reply: BillP

Solved
Anonymous user
Anonymous user

Back-UPS Pro 900 repeatedly showing F06 Relay Welding and switch OFF!?

Hello Forum We bought a Back-UPS Pro 900 (BR900GI) a few weeks ago, runs fine for three weeks. One night it decided to show error F06 Relay Welding and switched all connected devices off immediately, e...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
5980 0 4
Latest Reply: Anonymous user

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Anonymous user
Anonymous user

ld trAPC Back UPS RS 900 - crazy problem

This all makes no sense to me, so I'll try posting here. Bear with me, because there's a lot of information, mostly logical contradictions! 1) I've got two APC units, one is an old Backup Pro 1100, whi...
APC UPS, Critical Power, Cooling and Racks icon_circle APC UPS for Home and Office Forum
2518 0 7
Latest Reply: voidstar_apc

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