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Ken HSU

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‎2025-08-22

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Ken_Hsu

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ION9000 USB port and optical port functionality

According to the latest ION9000 user manual, 7NEN02-0390-05, the METSERD192 display has the following USB and optical ports: ANSI C12.18 optical portI...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

2425 0 9

2022-07-08 02:21 AM

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Ken_Hsu

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ION7400 IEC 61850 edition 1

Hello everyone, Where can I find the ICD file for ION7400 for IEC 61850 edition 1?According to the "IEC 61850 and ION Technology" document, ION 7400 ...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1452 1 1

2020-05-11 08:49 PM

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Ken_Hsu

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ION7650 current probe selection

Hi everyone,I have a question about CT selection with ION7650.This is a retrofit project. 380V. The load I am measuring fluctuates up to 630A.If I sel...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1017 0 1

2018-03-13 12:39 AM

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Ken_Hsu

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BCPM 250A branch Split-Core CT

Hi Everyone,I have a question about BCPM split-core type CT amp ratings.I have a project that has many 250A branch circuits. BCPMSC E-type meters woul...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1224 0 2

2018-02-25 11:44 PM

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Ken_Hsu

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PM5350 error

Hello allI have a customer using PM5350. The meter recently showed the "wrench" signal, and the hex error code is 0021.The user manual states that the...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

1938 0 6

2016-08-16 09:00 PM

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Ken_Hsu

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PME 8.1 Sag/swell page error_PM8000

Hi Community,I have a customer that has installed PME8.1 SQL server 2012 standard ed. on an industrial computer. When they try to view sag/swell page ...

EcoStruxure Power & Grid icon_circle Metering & Power Quality

784 0 1

2016-07-21 08:36 PM

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Ken_Hsu

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Com'X 510 Zigbee Wi-Fi

Hello community,I have a sales colleague ask me about whether Com'X 200/510 can use zigbee and Wi-Fi simultaneously.From the Wi-Fi and zigbee instruct...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

1228 0 3

2016-07-08 12:22 AM

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