Issue
When upgrading Building Operation do new licenses need to be purchased?
Product Line
EcoStruxure Building Operation
Environment
Building Operation (All Versions)
Cause
Is there a requirement to upgrade (purchase new) licenses when performing software upgrades to Building Operation to make use of the new features available.
Resolution
Building Operation software version numbering consists of 3 fields the first of these denotes the major release version. For example:
- 1.9.4 - Release 1
- 2.0.1 - Release 2
- 3.0.1 - Release 3
- 3.2.4 - Release 3
- 4.0.4 - Release 4 (EBO 2022)
- 5.0.3 - Release 5 (EBO 2023)
- 6.0.2 - Release 6 (EBO 2024)
An upgraded license will be required when moving between major versions of Building Operation. For example:
- An upgrade license needs to be purchased when a 1.9.4 system is upgraded to 2.04.
- An upgrade license is not required to upgrade a 3.0.1 system to 3.2.4
There is currently one exception to this rule, licenses previously purchased for EBO 2022(4.0) can also run a EBO 2023(5.0) system.
From EBO 2.0 onward a scalable licensing model has been adopted and the cost of upgrades are determined based on the declared size and capability needs of the system. For more information please refer to the Pricing Policy - EcoStruxure Building Operation and the Part Number and Hardware and Software Matrix - EcoStruxure Building Operation 2023
