QuanGUO

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Quan GUO

Lieutenant

‎2025-05-13

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QuanGUO

Why is there not any available devices in historical views?

Hello team,It is quite weird for my Com'X510 that there is not any available devices in its monitoring historical view after I backup/restore the conf...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

650 0 2

2017-07-09 08:28 AM

QuanGUO

ComX200 Upgrade v1.4.6 Failure

Hi Team,I tried to upgrade my Com'X200 firmware from v1.1.20.CN to v1.4.6. It looks like the procedure of "UPGRADE" & "REBOOT" was successful. But aft...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

760 0 3

2015-05-18 04:22 PM

QuanGUO

RSP and real-time data connection

Hi Team,It was said that Com'X 200 has included RSP (Remote Service Platform) connection based on Alcatel M2M, This approach also can support to get t...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

785 0 1

2015-01-07 10:41 PM

QuanGUO

"Modbus Gateway" option of Com'X200 User Manual 2014/12?

Hi Team,I download the latest user manual of Com'X200 from http://shoppingkiosk.schneider-electric.com/ , which was released in 12/16/2014. I found th...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

666 0 1

2015-01-07 10:38 PM

QuanGUO

Always Zero value in Energy Online cmep format?

Hello Team,I'm testing ComX200 with firmware v1.1.20 CN for Chinese application that will be compatible with Energy Online cmep publication files. But...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

815 0 3

2014-08-26 03:19 AM

QuanGUO

What's the scenario that we use 1 IP address for both switched ports?

Hello,I'm curious what the scenario we may use 1 IP address for both switched ports? The goal is for Ethernet ports Hot/Standby redundancy or Ethernet...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

755 0 2

2014-08-10 07:48 AM

QuanGUO

Datalog files are sent in Chinese instead of English

Team,We have notified a weird issue in one of our REM EGX300. The Datalog files are sent in Chinese instead of English.网关名称;网关序列号;网关IP地址;网关MAC地址;设备名称;...

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

703 0 3

2014-07-28 08:09 AM

QuanGUO

Does EGX300 supports to read on-board log in PM800?

We are discussing if EGX300 can retrieve the on-board log in PM800 in case the communication is failure, and saving these data as Datalog in EGX300?

EcoStruxure Power & Grid icon_circle Gateways and Energy Servers

602 0 3

2013-05-29 06:17 PM

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