Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hi Team,
I tried to upgrade my Com'X200 firmware from v1.1.20.CN to v1.4.6. It looks like the procedure of "UPGRADE" & "REBOOT" was successful. But after restarting, the firmware was still v1.1.20.CN.
I know v1.1.20.CN is a local special firmware for China. Was the firmware locked? or How can enable upgrade new firmware again for China local version?
Many thanks in anticipation!
- Quan
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Hello,
Chinese firmware can only be upgraded with Chinese version.
At this time the only Chinese version available is the v1.1.20.CN.
Catherine
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If local version of firmware is a concern, how about upgrade the firmware to the general 1.1.20 then upgrade it to 1.4.6?
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In fact, I have tested this way. But while I did this procedure (v1.1.20.CN > v1.1.20), my ComX200 reported ""Firmware upgrade failed: The firmware file format is not valid for this upgrade".
And it is weird that the same upgrade problem was happend in my normal ComX200 gateway.
Thanks,
- Quan
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