Scott_MCN

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Scott Clysdale

Lieutenant

‎2022-07-04

Company :

MCN Solutions Inc.

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Scott_MCN

ION9000 Synchrophasor

Hello, Does the ION9000 or PM8000 have the ability to log synchrophasor data per IEEE c37.118? The AESO now requires this data for load shedding cont...

EcoStruxure Power & Grid Metering & Power Quality

2394 0 7

2021-05-18 01:03 PM

Scott_MCN

ION7700 Error Code Document

Hello, A customer has requested an error code document for the ION7700 that provides definitions to make sense of some internal events on their meters...

EcoStruxure Power & Grid Metering & Power Quality

1462 0 4

2020-10-26 07:49 AM

Scott_MCN

PM8000 v2.2.1 Unable to Upgrade

Hello, Not sure what to make of the below upgrade failure message: The meter is at v2.1.0 (used the upg file from the 2.2.1 zip to make sure), but I...

EcoStruxure Power & Grid Metering & Power Quality

1009 0 2

2020-06-18 09:50 AM

Scott_MCN

ION9000T HSTC Duration

Hello, What's the maximum number of cycles an ION9000T can capture at full-speed (10MHz)? Thanks, – Scott

EcoStruxure Power & Grid Metering & Power Quality

895 0 3

2020-05-14 09:23 AM

Scott_MCN

ION8650 Fiber Specifications

Hello, Does anyone have documentation on the ION8650 fiber comm option? A customer is looking for wavelength (full spec preferred), and I couldn't fi...

EcoStruxure Power & Grid Metering & Power Quality

689 0 2

2020-04-02 07:34 AM

Scott_MCN

ION9000 LED Pulse Programming

Hello, Utility customer is testing out their new ION9000, and has found that the 192mm display's visible LEDs for Watts and VARs (P and N below) aren'...

EcoStruxure Power & Grid Metering & Power Quality

2317 0 10

2020-02-18 09:40 AM

Scott_MCN

ION7650 Data Recorder Changes Without Explanation

Hello, Customer has set up ION7650 to record voltage, current, and power values at 2 second intervals. The data recorder unexpectedly stopped recordi...

EcoStruxure Power & Grid Metering & Power Quality

1491 0 9

2020-01-23 10:08 AM

Scott_MCN

ION8650 Remote Power Cycle

Hello, Is there a command which can initiate a power cycle on an ION8650, and which can be executed remotely through ION Setup or other software such ...

EcoStruxure Power & Grid Metering & Power Quality

2100 0 9

2019-12-04 07:18 AM

Scott_MCN

Serial-Port Security

Hello, Is there any documentation which illustrates the security of serial connections to the ION Meters? I'm working with a small utility which is lo...

EcoStruxure Power & Grid Metering & Power Quality

801 0 1

2019-06-05 01:32 PM

Scott_MCN

RS-485 / EtherGate: Daisy Chain Practical Cable Distance

Greetings All,I am looking for the practical cable distance limit of an RS-485 Daisy Chain through EtherGate.My current understanding is that the devi...

EcoStruxure Power & Grid Gateways and Energy Servers

821 0 3

2017-11-14 08:50 AM

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