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Metering & Power Quality

Schneider Electric support forum about Power Meters (ION, PowerTag, PowerLogic) and Power Quality from design, implementation to troubleshooting and more.

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Metering & Power Quality

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Informational
Sanjeet_Sahota
Sanjeet_Sahota Mentor

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters

Launch Announcement – Firmware V4.7.1 for PowerLogic™ Advanced Meters Introducing the latest release firmware release (Firmware V4.7.1) for the PowerLogic™ ION7400, PM8000, and ION9000. This new rele...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
991 5 0

2026-03-23

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

New URLS for ION9000, PM8000, and ION7400 online help

The HEP meters have new URLs for the online version of help. Please use (and bookmark!) the new URLs going forward. The old ones will be taken down on September 30th. Meter New URL Old URL ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
5086 5 5
Latest Reply: Romain_Polette

Informational
Maaz
Maaz Explorer

Welcome & Get Started to Metering & Power Quality Forum!

--> Discover an optimized power & energy monitoring architecture for building energy efficiency and major contents not to miss What is Metering & Power Quality Forum about? This foru...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4359 2 0

2022-10-13

Solved
sesa351067_brid
sesa351067_brid Troubleshooter

Technical Documentation Feedback

The Technical Communications Team is committed to making the Advanced Power Meter technical information easier to use and find. You can help us improve the usability and quality of our content by sha...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
4960 1 3
Latest Reply: Charles_Murison

Solved
Maaz
Maaz Explorer

PowerLogic™ ION9000 officially certified as a class 0.1S device

We’re thrilled to announce that in addition to its certification as a Power Quality Instrument Class A (PQI-A) – the PowerLogic™ ION9000 is now officially certified as a Class 0.1S accurate device, ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
6746 5 1
Latest Reply: Charles_Murison

Solved
Sanjeet_Sahota
Sanjeet_Sahota Mentor

ION8650 Firmware - Hashes and Files

Hello All In an effort to provide more ways to validate that the file you are using to upgrade your meter I have created this table of hashes of the firmware for our released file. Firmware V...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
8836 3 1
Latest Reply: Charles_Murison

Solved
sesa294402
sesa294402 Leader

can't save ip configuration of PM5320

Hi all,We have a lot of PM5320 to configure IP address. We found 01 PM5320 can't besaved after configuration although I have reseted power meter. Another thing is this meter has name aldready although ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1276 0 1
Latest Reply: juaotor

Solved
ken_newsome_gpt
ken_newsome_gpt

IEC 61850

Is it possible to map, custom registers to the IEC 61850 values in a 7650 meter, so that a customer could read downstream data from a Modbus Slave device via the meters 61850 protocol?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1691 0 1
Latest Reply: sesa105048_brid

Solved
Anonymous user
Anonymous user

How to read INT64 data type of PM5350 into 3rd party system?

Hi, AllI have a simple question.Energy data type of pm5350 are 64bit. Does it have a formula how to read for 64 bit data type?For example, PM870 has a formula how to read it.
EcoStruxure Power & Grid icon_circle Metering & Power Quality
7441 0 6
Latest Reply: Kamal

Solved
jdballesteros
jdballesteros Leader

PM 1200 Third party MODBUS SERVER INTEGRATION

Hello experts,Just want to ask assistance regarding the integration of our PM1200 to a third party Modbus Server (SIEMENS BMS).The metering in this project is a combination of PM800 series and PM1200.W...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
3132 0 3
Latest Reply: ganesh_azzo_com

Solved
dborle
dborle Leader

PM850/PM870 WFC

Hi there, I'm curios to know, if there is a way to display the waveform captures from PM850/PM870 devices with ION-Setup or if it is only used to configure them? Will I have to use PMCU for do this, as...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1615 0 3
Latest Reply: Robert_Lee

sesa105048_brid
sesa105048_brid Leader

Power Quality meters

Do we have a future plain to implement sampled value(with 61850-9.2 process bus) measuring inputs to some of revenue ION meters like ION 8800, ION7650, ION8650?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1526 1 2
Latest Reply: Yut

Solved
sesa294402
sesa294402 Leader

Can't link object to power meter in vista

Hi all,I'm having a project about PME. Once I link kWh of power meters in Vista, all is OK except 01 meter. This cell is filled out by red color (this color is also the text color of data). Although I ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1299 0 2
Latest Reply: VictorMarincus

Anonymous user
Anonymous user

PM 820 Harmonics

Good afternoon all. Upon looking at some values from one of our Portable PM820's that just came back from a client's site, I noticed some erroneous current THD readings. I'm aware that anything bel...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1527 0 2
Latest Reply: sesa44646

sesa294402
sesa294402 Leader

Reading values of PM710 are not normal

Hi all,We are having a project that install a PME system for customer. Unfortunately, some power meters PM710 have abnormal values: the power factor is negative, and reactive power has both positive an...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1407 0 1
Latest Reply: Anonymous user

Solved
Anonymous user
Anonymous user

Meter Bios

A customer is asking to provide information on the BIOS for meters - just a description of what BIOS is used. Specifically, he is using ION 7650, 7330, 7350s... We've been asked a similar question by ...
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1188 0 1
Latest Reply: jimbradley

Solved
sesa126789
sesa126789 Leader

PM820 health status code : 00020001

Customer has reported a error code : 00020001 where show on the manu daignostics>maintenance of a PM820What is the meaning of the error code?
EcoStruxure Power & Grid icon_circle Metering & Power Quality
1163 0 1
Latest Reply: Anonymous user

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