Ask our Experts
Didn't find what you are looking for? Ask our experts!
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
SmartConnect Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
Last Updated:
LFleming
You can use IT Expert to monitor your APC Smart-UPS using its ethernet port or using a Network Management Card (NMC). Available features may vary by Smart-UPS model.
Monitoring Flexibility: EcoStruxure IT Options
Monitor your Smart-UPS with flexible options to suit your environment:
- SmartConnect cloud-based monitoring is available out-of-box with automated, customizable alerts. SmartConnect Advanced Plans provide remote equipment reboot.
- EcoStruxure IT Expert applications provide vendor-neutral monitoring and management for large, distributed fleet and enterprise environments. Register and connect using the built-in port, or Network Management Card options. Available features may vary by Smart-UPS model and subscription.
For more information, see:
Monitoring APC Smart-UPS in EcoStruxure IT
How to update the firmware on a Smart-UPS connected to EcoStruxure IT
|
SmartConnect.apc.com Registered
Connected via Ethernet Port |
EcoStruxure IT Expert Subscribed
Connected via Ethernet Port |
EcoStruxure IT Expert Subscribed
Connected via NMC |
|
| Compatibility | Smart-UPS only 1-3kVA | IT Expert is a vendor-neutral solution for SE and 3rd party devices | |
|
Web interface |
|
|
|
|
Mobile app |
No Accessible from the web on any device. Mobile friendly and responsive design. |
|
|
|
Customizable dashboard |
No |
|
|
|
Push notifications |
Integrations with Slack and Teams |
|
|
|
Email notifications |
|
|
|
|
Devices, alarms, and asset status |
|
|
|
|
Multiple users or device sharing |
|
|
|
|
Alarm thresholds (configurable) |
No |
No |
|
|
Location hierarchy |
No |
|
|
|
Room and rack modelling |
No |
|
|
|
AI-driven UPS assessment and battery health |
No |
|
|
|
Sensor plot and benchmarking |
No |
|
|
|
Device security assessment |
No |
No |
|
|
Sustainability assessment |
No |
|
|
|
Downloadable inventory and renewal reports |
|
|
|
|
Public APIs |
No |
|
|
|
Device mass configuration |
No |
No |
|
|
Remote outlet group reboot |
|
No |
No |
|
Load shedding |
|
No |
|
|
Firmware upgrade |
Smart-UPS device firmware |
No |
NMC firmware only |
|
Renewal lead sharing with Partners |
|
|
|
|
Partner view and management of assets |
Through device sharing |
|
|
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.