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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
  • - Electrical Contractors
  • - Power Panel Builders
  • - Power Consultants
  • - Facility Managers

Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3004 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
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WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4674 1 0

2022-05-05

Solved
Madleen_Laclef
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EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
40352 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3787 0 1
Latest Reply: Anonymous user

Solved
Andy_Hubert
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Panel Server Wifi

Hi, I have a customer who would like to use their Wifi network to connect to the panel servers, is this possible with the current hardware, or do we need to wait for the COM'x replacements. Thanks ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2280 0 4
Latest Reply: Romain_Polette

Guillaume_Evrard
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Modbus tool to identify serial modbus settings ?

Hello, I apologize for posting here, but I know that modbus tools or gateways are able to automatically identify the serial settings ( bitrate, number of data bit, parity, number of stop bit), but coul...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1777 0 2
Latest Reply: Grant_IPACS

Solved
Samart_Ploypradab
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Panal Server with Cloud connection

Hi All Kindly notify me when Cloud Connection Commissioning & Diagnostic (PAS600) will be available. Is that a Facility Expert (SB) connectivity is open? and what about the instruction manual? ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1326 0 3
Latest Reply: Szymon_Hochół

Veronika1
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Com´X510 can´t export data

Dear Experts, I have a customer who has a Com´X510 that isn´t exporting historical data. It only allows to export data from the historical trends section. Another issue about this device is th...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
801 0 1
Latest Reply: Randi_Dolan

Missree_Vachhani
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EcoStruxure™ Panel Server - IoT for an intelligent power network!

The EcoStruxure™ Panel Server is the next generation of gateway, providing a seamless connection of wired and wireless smart IoT devices to your edge control software or advisors. It is a foundational ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
827 1 0

2022-03-18

JuanMQT
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Comx 510 Stop logging

Dear experts, I have a customer who has a Com'X 510 that is no logging since January 15th at 16:10, it is possible to see real time data but, this data is not being logging Attached a Configura...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1157 0 3
Latest Reply: Romain_Polette

swil
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Old Com'X 510 firmware upgrade question, FTP file push issue

Hi,A Com'x 510 firmware upgrade may take place. The device is configured with data logging.Questions:1. Can firmware upgrades delete data or configurations?2. Can a ComX510 "save the configuration"/"ba...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
868 0 1
Latest Reply: Randi_Dolan

swil
/html/rank_icons/Commander.png swil

How many meters can be comfortably interfaced to a Com'X

Q1a. If using a Com'X210 / Com'X510 as a datalogger with F/W 6.8.4, how many metering devices can be comfortably interfaced to without causing hardware stability issues?Q1b. Is it typical that an energ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
865 0 2
Latest Reply: swil

Solved
swil
/html/rank_icons/Commander.png swil

Com'X Pulse input offset

Hi,Why would a user not be able to access the setting for Pulse meter offset in a brand new Com'X 210 or Com'X510?Logged into the COM'X 210 using Chrome, Firefox and Edge. Played with screen magnificat...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1318 0 2
Latest Reply: swil

Guillaume_Evrard
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Do we have any software to install on a PC to emulate a serial modbus ...

Hello, I have a device connected to a link150 using RS485. I would like to emulate a Com port on my laptop to connect to the device. The tool needs to allow me to enter IP address and slave device ID. ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2266 0 9
Latest Reply: Guillaume_Evrard

calebv_uhlco_co
calebv_uhlco_co /html/rank_icons/EcoXpertMasterLeaf.png

EGX100SD

I have an EGX100SD that hasn't been communicating to the BAS for sometime now. I cant access the EGX100SD through the IP that was labeled on the device. What is the proper way to factory reset this d...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
777 0 1
Latest Reply: Charles_Murison

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