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Gateways and Energy Servers

Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…

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Welcome in Gateways & Energy Servers Forum!

Gateways & Energy Servers connect Buildings & Switchboards to Energy & Power Management Systems

This Forum especially fits:

  • - Power System Integrators
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Gateways and Energy Servers

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Emilie_Ernwein
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How to … EcoStruxure Panel Server: Discover our set of Demo Video to m...

Our support team is providing short how to videos for various Panel Server use cases and to discover our latest functionalities… Discover them below: Step by step support for Panel Server commissioni...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2931 8 1
Latest Reply: ZeeZee97

Informational
Dom-Socquet
Dom-Socquet /html/rank_icons/SE-Employee.png

WELCOME & GET STARTED to Gateways & Energy Servers Forum!

--> Get Latest Panel Server news and major contents not to miss. What is Gateways & Energy Servers Forum about? Find support about current Panel Server offer, and legacy ranges. Ask quest...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
4644 1 0

2022-05-05

Solved
Madleen_Laclef
/html/rank_icons/LtCommander.png Madleen_Laclef /html/rank_icons/SE-Employee.png

EcoStruxure Panel Server: new Generation of Gateways (updated July 202...

Welcome to the EcoStruxure Panel Server Launch Page! Panel Server is the new generation of gateways now available worldwide, replacing the current ranges of PowerTag Link, PowerTag Link HD, Com'X 2...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
38295 26 41
Latest Reply: Antojons

Solved
Madleen_Laclef
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Gateways - End of Service Announcements (updated March24)

End of commercialization for Com’X510 from July 2022 Recommended replacement by Ecostruxure Panel Server -Advanced 110-277 VAC/DC After July 2022: 2 years End of service period. Only a partial support...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3746 0 1
Latest Reply: Anonymous user

JuanMQT
/html/rank_icons/Lieutenant_JG.png JuanMQT

Comx 510 Stop logging

Dear experts, I have a customer who has a Com'X 510 that is no logging since January 15th at 16:10, it is possible to see real time data but, this data is not being logging Attached a Configura...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1111 0 3
Latest Reply: Romain_Polette

swil
/html/rank_icons/Commander.png swil

Old Com'X 510 firmware upgrade question, FTP file push issue

Hi,A Com'x 510 firmware upgrade may take place. The device is configured with data logging.Questions:1. Can firmware upgrades delete data or configurations?2. Can a ComX510 "save the configuration"/"ba...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
834 0 1
Latest Reply: Randi_Dolan

swil
/html/rank_icons/Commander.png swil

How many meters can be comfortably interfaced to a Com'X

Q1a. If using a Com'X210 / Com'X510 as a datalogger with F/W 6.8.4, how many metering devices can be comfortably interfaced to without causing hardware stability issues?Q1b. Is it typical that an energ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
836 0 2
Latest Reply: swil

Solved
swil
/html/rank_icons/Commander.png swil

Com'X Pulse input offset

Hi,Why would a user not be able to access the setting for Pulse meter offset in a brand new Com'X 210 or Com'X510?Logged into the COM'X 210 using Chrome, Firefox and Edge. Played with screen magnificat...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1194 0 2
Latest Reply: swil

Guillaume_Evrard
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Do we have any software to install on a PC to emulate a serial modbus ...

Hello, I have a device connected to a link150 using RS485. I would like to emulate a Com port on my laptop to connect to the device. The tool needs to allow me to enter IP address and slave device ID. ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
2214 0 9
Latest Reply: Guillaume_Evrard

calebv_uhlco_co
calebv_uhlco_co /html/rank_icons/EcoXpertMasterLeaf.png

EGX100SD

I have an EGX100SD that hasn't been communicating to the BAS for sometime now. I cant access the EGX100SD through the IP that was labeled on the device. What is the proper way to factory reset this d...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
751 0 1
Latest Reply: Charles_Murison

Romain_Polette
/html/rank_icons/Kirk_20x20.png Romain_Polette /html/rank_icons/SE-Employee.png

EcoStruxure Panel Server Edge 1.2

EcoStruxure Panel Server Edge 1.2 & EcoStruxure Power Commission-Desktop 2.22.1 RELEASED Edge 1.2 Firmware and EPC Desktop 2.22.1 are now available on se.com. Discover the new features deliver...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
3911 2 6
Latest Reply: Randi_Dolan

AlejandroMedina
/html/rank_icons/Ensign.png AlejandroMedina

COMX200 DOES NOT TURN ON

I have the following problem, I have about 16 Comx 200 installed in a project. And they are already damaging 4. These have been installed for 5 years, but it seems to me that it should last longer. Is ...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
848 0 1
Latest Reply: Randi_Dolan

swil
/html/rank_icons/Commander.png swil

Ecostruxure Panel Server PAS600L Observations - Digital Inputs

Please provide assistance with dot point 1a, and correct any incorrect observations below about PAS600L Digital Inputs::1. with Firmware 001.001.001 and 001.002.000: a. DI can only be used as a count...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
1020 0 0

2021-12-04

Solved
swil
/html/rank_icons/Commander.png swil

ComX .zip file "back up for duplication" - use Com'X 510 file in Com'X...

Can the 'back up for duplication' configuration files be "applied" in any model Com'X, or must they be used on the same model Com'X that generated the file? e.g. I would like to:1. Backup for duplicati...
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
668 0 1
Latest Reply: Randi_Dolan

markyeoh
/html/rank_icons/Crewman.png markyeoh /html/rank_icons/SE-Employee.png

Download measurement from Com'x 210/510

Hi team, I would like to ask if there is any way or guides to download the measurements logged in the Com'x 210/510. Regards, Mark
EcoStruxure Power & Grid icon_circle Gateways and Energy Servers
778 1 3
Latest Reply: Romain_Polette

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