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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
227 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
308 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
625 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22070 17 8
Latest Reply: JLehr

Solved
jzurera
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Devices lost in DCE after rebooting

Hi team, in a customer with DCE 7.9.0 we have lost all the devices that were monitored in the private network after a server reboot. It was a non controled reboot, the host where the DCE virtual machin...
EcoStruxure IT icon_circle EcoStruxure IT forum
3296 0 10
Latest Reply: APC_Steve

Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

DCE Failed

Hi Has anyone got any ideas with this issue or is it a new machine.TIAMike
EcoStruxure IT icon_circle EcoStruxure IT forum
960 0 1
Latest Reply: spezialist

Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

DCE AP9475 does not see bootable media

Hi I'm struggling to carry out a 7.9.0 rebuild on a 2017 AP9475 DCE its running BIOS ver 2.3.2.I have created a 7.9.0 restore USB that i know works as I used it yesterday and was successful on an older...
EcoStruxure IT icon_circle EcoStruxure IT forum
2638 0 6
Latest Reply: Mike-Sutton

shemil_usman
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EGX150 Modbus Gateway- Maximum Supported Distance for Belden 9841 Cabl...

Hi, We have 3 generators to the looped and connected via Modbus port using Belden 9841 cable to EGX150 gateway. The generators are far away from the Data Center at a distance of 600 meters. The EGX150...
EcoStruxure IT icon_circle EcoStruxure IT forum
1077 0 2
Latest Reply: JLehr

wasabi
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IT Advisor 9.3.X SHA256 checksum key

Hi Team, So had some issues with the Offline installation of ITA9.3.5 kept saying Error setting up base repository, however this was bypassed using Online installation but with version 9.3.0, however...
EcoStruxure IT icon_circle EcoStruxure IT forum
1174 0 3
Latest Reply: Jef

spezialist
/html/rank_icons/Commander.png spezialist

Where can I download the current version of NetBotz 4.x BotzWare firmw...

Dear support, Where can I download the current version of NetBotz 4.x BotzWare firmware, for example 4.7.1? On resource https://updates.apc.com/botz/av/install.htm I see that the current version availa...
EcoStruxure IT icon_circle EcoStruxure IT forum
1929 0 5
Latest Reply: spezialist

Solved
GaborNovak
/html/rank_icons/Lieutenant_JG.png GaborNovak

NetBotz 570 emails through DCE server

With older DCE VM version it was possible to send emails through DCE server via NetBotz 570.The older DCE version was 7.6. The DCE private lan port was used to communicate with the infrastructure eleme...
EcoStruxure IT icon_circle EcoStruxure IT forum
1270 1 2
Latest Reply: GaborNovak

scoop263
/html/rank_icons/Crewman.png scoop263

Automatic Threshold Alarm Assignment

I want to know if its possible to create automatic threshold assignment based off Device GroupSo for example.We have over 100 devices in locations, but they get all placed into 1 parent device group th...
EcoStruxure IT icon_circle EcoStruxure IT forum
1028 0 2
Latest Reply: marting

sesa241642
/html/rank_icons/Ensign.png sesa241642 /html/rank_icons/SE-Employee.png

Alternate Network Ports for ITA & DCE

Does ITA & DCE support configuring alternate network ports? The default port configuration for ITA & DCE is explained on below links: https://dcimsupport.ecostruxureit.com/hc/en-us/articles...
EcoStruxure IT icon_circle EcoStruxure IT forum
786 0 1
Latest Reply: gsterling

RCastillo
/html/rank_icons/Crewman.png RCastillo

DCE 7.9.0 default disk 18 GB and correct size

Hello, We have a doubt about the correct size of disk.The default disk created for SO on DCE is 18 GB, but when looking on requeriments for DCE 7.9.0 20GB is the minimum. Which is the correct one? Do ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1405 0 4
Latest Reply: Shaun

Anonymous user
Anonymous user

reading data from the smart X Controller via SNMP

Hello, I have a Smart X Controller AS-B-36 from which I want to read the parameters via SNMP, I am unable to read, for example, a temperature that I have displayed on the web page of the controller. I ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1060 0 1
Latest Reply: tjlaw

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