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EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
179 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
240 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
514 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21969 17 8
Latest Reply: JLehr

Solved
Hogg
/html/rank_icons/Ensign.png Hogg

Lost web access after firmware update - Netbotz 750

Hello all, I have been updating our Netbotz rack monitors and so far when I come from 5.2.1 to 5.4.1.5027 (via 5.3x) I have lost access to the GUI both times. I've run the commands to clear the d...
EcoStruxure IT icon_circle EcoStruxure IT forum
1027 0 7
Latest Reply: Hogg

Solved
olivieri
/html/rank_icons/Crewman.png olivieri

NetBotz 300-500 Series | Downloading and Installing the Advanced View ...

The article https://www.se.com/myschneider/faq/FA230223/en has an URL to download "Advanced View from the Web for Models: 355, 455, 450, 550, & 570": http://updates.apc.com/botz/av/install.htmHowev...
EcoStruxure IT icon_circle EcoStruxure IT forum
479 0 4
Latest Reply: ATrabert

JR-UT
JR-UT

DCE 8.3.0 Unable to create/edit Dashboards in web client

Since upgrading to DCE 8.3.0 we cannot rename existing dashboards. We are also unable to create new dashboards. It allows us to type in a name, but not change the number of columns, or the owner. The "...
EcoStruxure IT icon_circle EcoStruxure IT forum
209 1 1
Latest Reply: JLehr

exceller25cvx
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Struxuware DCE 8.3 vulnerability - HTTP OPTIONS Method Enabled

Rapid 7 scan showed this vulnerability and Im trying to figure out how to disable this option if possible.I dont see a option to disable this in the Client or even doing this through web console on VSp...
EcoStruxure IT icon_circle EcoStruxure IT forum
244 1 1
Latest Reply: JLehr

Ninh_NV
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DCE Equipment connection issue

Hello Expert, My case is DCE VM 8.3.0 has follow network connection Public LAN1: use to connect to ITA VM server -> Connection OK Private LAN 2 network A: use to connect Equipment Set A ( IP add ...
EcoStruxure IT icon_circle EcoStruxure IT forum
353 0 2
Latest Reply: Ninh_NV

jhonut1
/html/rank_icons/Crewman.png jhonut1

Why UnityPro V12. doesn't open?

Hi,I installed UnityPro V12. I have installed it without any error. When I want to open it, nothing happens. What should I do to be able to open it?PS: I had instaleed it a while ago, but yesterday I i...
EcoStruxure IT icon_circle EcoStruxure IT forum
2886 0 7
Latest Reply: VOUS_ETES_PENIBLES

Solved
tjlaw
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ITA 9.3.x or later syslog support

Dear Community, Is syslog export supported in ITA 9.3.x or later version? Thank you. BR, TJ
EcoStruxure IT icon_circle EcoStruxure IT forum
1132 0 3
Latest Reply: Dayanand

Csilva
/html/rank_icons/Ensign.png Csilva

ITA SUSTAINABILITY METRICS (PUE) WEB PAGE DOES NOT LOAD

Please support the Software IT Advisor website, in the sustainability metrics option (PUE) it cannot be displayed, it hangs. I am sending image 1. I am also sending system information. We are on v...
EcoStruxure IT icon_circle EcoStruxure IT forum
1710 0 10
Latest Reply: fabio.carvalho

Solved
Lincoln_Darran
/html/rank_icons/Lieutenant_JG.png Lincoln_Darran

Netbotz 755 with direct attached NBPD0165 - Camera Alert not clearing

We have about 30 755's up and running now. A few have Camera Disconnected alarms from the installation time. All the cameras are working, communication between the netbotz and camera is working. ...
EcoStruxure IT icon_circle EcoStruxure IT forum
430 0 2
Latest Reply: Lincoln_Darran

Fcoaguado
Fcoaguado

Requirement for upgrade

I would like to upgrade our EcoStruxure Data Center Expert software from 8.2.0 version to version 8.3.0. what are the requirements in regard to a VM server hosting the software? storage, etc. Tha...
EcoStruxure IT icon_circle EcoStruxure IT forum
203 0 2
Latest Reply: Fcoaguado

Ninh_NV
/html/rank_icons/Ensign.png Ninh_NV /html/rank_icons/SE-Employee.png

DCE connection with device multiple IP range.

Hello Expert, Want to check with you one thing. The Customer's equipment have 3 IP different IP address ranges, and it's unchangeable. However our DCE VM has only 02 cards. So the 3rd IP range's...
EcoStruxure IT icon_circle EcoStruxure IT forum
177 0 1
Latest Reply: APC_Steve

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