Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,031
  • Data Center Operation 2,248
  • NetBotz 995
  • IT Expert 385
  • IT Advisor 341
  • DDF 314
  • DCIM Support 306
  • Portal 229
  • Genome 78
  • Asset Advisor 72
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
40
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
227 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
307 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
619 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
22069 17 8
Latest Reply: JLehr

fabio.carvalho
/html/rank_icons/Crewman.png fabio.carvalho

DATA CENTER EXPERT - DUPLICATED DEVICES

Hi Team, We are facing an issue, DCE show all devices duplicated with same IP address and serial number, and can't be delete. Any idea how to solve it? Regards, Fabio Carvalho
EcoStruxure IT icon_circle EcoStruxure IT forum
425 0 3
Latest Reply: ATrabert

JasonCarter
JasonCarter

Changing Port used for email alerts in EcoStruxure IT Expert

Is is possible to use a different port from port 25 for email/smpt alerts coming from EcoStruxure IT Expert in cloud? I.e. port 587. Our cyber security team have made this request.
EcoStruxure IT icon_circle EcoStruxure IT forum
242 0 2
Latest Reply: JasonCarter

Lincoln_Darran
/html/rank_icons/Lieutenant_JG.png Lincoln_Darran

Unable to access apc update server from DCE or directly

Been getting unable to access update site for a few days. need to upgrade some new devices that have been sat on shelves for a while. I'm reading that this is an SSL cert issue...
EcoStruxure IT icon_circle EcoStruxure IT forum
734 0 9
Latest Reply: Lincoln_Darran

Solved
Temp2
/html/rank_icons/Crewman.png Temp2

netbotz 500 firmware upgrade from 2.5.0 to latest release

Hello! I have a legacy NetBotz 500 system (details below) and would like to update its firmware to the latest available and compatible version. Unfortunately, I could not find the required BotzWare fir...
EcoStruxure IT icon_circle EcoStruxure IT forum
1144 0 12
Latest Reply: Temp2

Ninh_NV
/html/rank_icons/Ensign.png Ninh_NV /html/rank_icons/SE-Employee.png

StruxureWare Central  6.3 to latest DCE version

Hello Expert, one of the customer site they use quite old DCE ver -StruxureWare Central 6.3 Question is can we upgrade from such old one to latest DCE 8.3 ? Since from a guideline thread, it said...
EcoStruxure IT icon_circle EcoStruxure IT forum
239 0 1
Latest Reply: APC_Steve

Darkmarauder
Darkmarauder

APC Netbotz 250 Smoke detector SNMP

I have recently purchased 2 APC Netbotz 250's.I am in the process of adding it to our PRTG monitoring system and am having some problems. So I have temp & humidity (same sensor) and fluid detection...
EcoStruxure IT icon_circle EcoStruxure IT forum
322 0 2
Latest Reply: DewiP8

Solved
Hogg
/html/rank_icons/Ensign.png Hogg

Lost web access after firmware update - Netbotz 750

Hello all, I have been updating our Netbotz rack monitors and so far when I come from 5.2.1 to 5.4.1.5027 (via 5.3x) I have lost access to the GUI both times. I've run the commands to clear the d...
EcoStruxure IT icon_circle EcoStruxure IT forum
1153 0 7
Latest Reply: Hogg

Solved
olivieri
/html/rank_icons/Crewman.png olivieri

NetBotz 300-500 Series | Downloading and Installing the Advanced View ...

The article https://www.se.com/myschneider/faq/FA230223/en has an URL to download "Advanced View from the Web for Models: 355, 455, 450, 550, & 570": http://updates.apc.com/botz/av/install.htmHowev...
EcoStruxure IT icon_circle EcoStruxure IT forum
583 0 4
Latest Reply: ATrabert

JR-UT
JR-UT

DCE 8.3.0 Unable to create/edit Dashboards in web client

Since upgrading to DCE 8.3.0 we cannot rename existing dashboards. We are also unable to create new dashboards. It allows us to type in a name, but not change the number of columns, or the owner. The "...
EcoStruxure IT icon_circle EcoStruxure IT forum
237 1 1
Latest Reply: JLehr

exceller25cvx
/html/rank_icons/Crewman.png exceller25cvx

Struxuware DCE 8.3 vulnerability - HTTP OPTIONS Method Enabled

Rapid 7 scan showed this vulnerability and Im trying to figure out how to disable this option if possible.I dont see a option to disable this in the Client or even doing this through web console on VSp...
EcoStruxure IT icon_circle EcoStruxure IT forum
272 1 1
Latest Reply: JLehr

Ninh_NV
/html/rank_icons/Ensign.png Ninh_NV /html/rank_icons/SE-Employee.png

DCE Equipment connection issue

Hello Expert, My case is DCE VM 8.3.0 has follow network connection Public LAN1: use to connect to ITA VM server -> Connection OK Private LAN 2 network A: use to connect Equipment Set A ( IP add ...
EcoStruxure IT icon_circle EcoStruxure IT forum
468 0 2
Latest Reply: Ninh_NV

  • « Previous
    • 1
    • …
    • 6
    • 7
    • 8
    • …
    • 594
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore