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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
23626 18 8
Latest Reply: JLehr

Gabi
Lieutenant Gabi

recover account portal licenses

Hello, there is any way to recover DCE licenses registered with an unknown account?where I can send a request to transfer assets from that account?or to find email address used for registration t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1437 0 1
Latest Reply: Cory_McDonald

Solved
SESA380953
SESA380953 Schneider Alumni (Retired)

How to find MAC address on a smartslot belonging to UPS Galaxy VS.

Sorry for the basic question, I ask for your support. How to find MAC address on a smartslot belonging to UPS Galaxy VS. / Thank you in advance.
EcoStruxure IT icon_circle EcoStruxure IT Forum
3129 0 1
Latest Reply: Anonymous user

Solved
Gianluca
Lieutenant Gianluca Lieutenant

Restore from Dco 7.5.0 to Dco 8.3.2

Hi All i'm at customer site and i did a backup from Dco 7.5.0 i have created a new Vm with Dco 8.3.2 (also 8.0.0) but i cannot restore the backup. "restoring e2m Failed" e2m.sql is 6Gb is it po...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1558 0 2
Latest Reply: gsterling

Solved
Angwenyi
Lieutenant JG Angwenyi

StruxureWare Portal Customization - Portlets to Change Colours with Wa...

Hi Team, Kindly I have a customer with on premises DCE and DCO, I have configured the dashboard using StruxureWare Portal but can get the portlets to change colours when there is an alarm as per the ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3561 0 4
Latest Reply: gsterling

Andrew_Mc
Crewman Andrew_Mc

NetBotz 450, 570 and 750 compatibility

We have a large number of NetBotz 570 appliances installed with Sealevel SeaI/O-463U devices as well as Multitech modems for alarm notifications. Is the NetBotz 570 still available or end of life? Al...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1593 0 1
Latest Reply: APC_Steve

Solved
Angwenyi
Lieutenant JG Angwenyi

DDF fails when adding APC Smart UPS 1500VA to DCE

Hi Team, Kindly I keep getting this alarm after adding the ups communication card to DCE, I have tried to reinstall DDF for the specific UPS but still not sorted. Please assist. Thank you. Reg...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2287 0 2
Latest Reply: Angwenyi

Anonymous user
Anonymous user

UPDATE: Question migration completed!

The migration is completed! WUUUUUP! 5,100 questions and 19,800 answers and comments. So happy to bring back all of this wonderful content. Let's keep growing the knowledge here - ask, answer, vote! We...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2465 4 1
Latest Reply: ChrisLaurentius

DCIM_Support
Picard DCIM_Support

netbotz 450 and 570 alternately online - offline

we're having problems whith DCE and Netbotz 450 and 570, alternately are on error offline and sudenly change to online, again and again DCE are in the last version and netbotz in the last firmware v...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1446 0 1
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Problem adding sensors to the map in DCE

I have a problem with the configuration of the maps in DCE, I'm trying to add to the map sensors from devices that are below in the hierarchy, but only a limited number of devices appear in the 'add ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1600 0 1
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Netbotz 750 sensor showing disconnected

Hi, I have a Netbotz 750 running firmware 5.2.0. I have 2 x leak ropes and 6 x dry contacts on board with 5 x sensor pods on the A-link bus. All my sensors are showing disconnected although all sens...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3207 0 3
Latest Reply: DCIM_Support

DCIM_Support
Picard DCIM_Support

Using php to load data from DCE

Hi Team , Our customer wanna using php to load the data (humidity sensor) from DCE , He tried to use the script as below and got the "bool(false)" error message , Does anyone have such this experienc...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2109 0 1
Latest Reply: DCIM_Support

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