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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT forum

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Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

AI-ready infrastructure starts here!

Discover how Schneider Electric is helping IT leaders prepare for the future. In the Gartner® 2025 Hype Cycle, we’re recognized across 7 emerging technologies - including DCIM, Direct-to-Chip Liqu...
EcoStruxure IT icon_circle EcoStruxure IT forum
168 1 0

2025-09-16

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

Facing the AI Challenge in Distributed IT?

As AI reshapes the digital landscape, visibility, resilience, and efficiency are more critical than ever. Schneider Electric’s CTO, Zach Nimboorkar, turned to our own solutions to meet these demand...
EcoStruxure IT icon_circle EcoStruxure IT forum
221 1 1
Latest Reply: cdd

Informational
JLehr
/html/rank_icons/Sisko_20x20.png JLehr /html/rank_icons/SE-Employee.png

EcoStruxure IT Advisor 9.5.2 released

We're excited to announce the release of EcoStruxure IT Advisor 9.5.2! This release is packed with new features and improvements in the web client. Key Highlights Infrastructure tier managemen...
EcoStruxure IT icon_circle EcoStruxure IT forum
483 3 0

2025-07-15

Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT forum
21920 17 8
Latest Reply: JLehr

Solved
Mike-Sutton
/html/rank_icons/Lieutenant.png Mike-Sutton

NetBotz 570 MIB

Hi Does anyone have the MIB file for the NetBotz 570 and not the powernet MIB i mean the actual 570 version as I'm adding the system to a tonn interface and not having much joy at present. TIA Mike
EcoStruxure IT icon_circle EcoStruxure IT forum
2652 0 5
Latest Reply: Shaun

Solved
Anonymous user
Anonymous user

AP9465 - StruxureWare Data Center Expert Basic Appliance problem

Dear SE team, We have problem with brand new struxureware appliance that we have to integrate to out customer data center. When we boot up a server, on screen we can see login screen and everything lo...
EcoStruxure IT icon_circle EcoStruxure IT forum
1980 0 3
Latest Reply: Anonymous user

Solved
Sreng
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NetBotz 750 with GSM Modem

Dear Everyone, I have one question relate to the new model of NetBotz 750, does NetBotz 750 support GSM MultiTech model : MTD-H5 ? Regards,SRENG
EcoStruxure IT icon_circle EcoStruxure IT forum
3163 0 4
Latest Reply: Anonymous user

Csilva
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Error in option Start on DCE device

Dear supportDCE has been updated to the latest version 7.8.1 and some devices with tcp modbus and snmp protocol; the option to start on device within expert we do not have access to your page. Web.- f...
EcoStruxure IT icon_circle EcoStruxure IT forum
876 0 1
Latest Reply: APC_Steve

damo66a
damo66a

DC Expert - HTTP POST

Hello Everyone, We have decided to move away from email alerts and decided instead to use Teams as a method of notification for issues within our Struxureware environment. We can do this by using the...
EcoStruxure IT icon_circle EcoStruxure IT forum
1295 0 0

2021-06-17

jzurera
/html/rank_icons/LtCommander.png jzurera

Global cooling overview in IT Advisor

Hello, we have a new deploy of IT Advisor 9.0.4 and we do not understand the cooling capacity overview that we receive. We have two hot aisles with 4 Inrow cooling machines of 40 kW in each aisle, 320 ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1460 0 3
Latest Reply: Jef

Solved
barlasbaycik1
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DDF transfer fail for easy UPS

Hello, we are having a issue for easy UPS. DCexpert gives error that cant take DDF file from the device. We can take all sensor data from the device. But customer see the DDf error. I opened ftp port...
EcoStruxure IT icon_circle EcoStruxure IT forum
2727 0 1
Latest Reply: ATrabert

jzurera
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Temporary licence

Hello, we have a deploy with DCE with 25 permanent licences and now we are going to install 25 temporary licenses to monitor new devices for a test. When this new temporary licenses expire, what would ...
EcoStruxure IT icon_circle EcoStruxure IT forum
699 0 0

2021-06-14

Solved
amitshm
/html/rank_icons/Ensign.png amitshm

3D temperature map issuesl

Hi,I’m trying to create a 3D map of server room using DCO 8.2.7. The design is a POD Cold aisle containment using inrows.I got all the equipment electrified (power path-Ups to Pdu). I know my IT power ...
EcoStruxure IT icon_circle EcoStruxure IT forum
2591 0 6
Latest Reply: amitshm

tjlaw
/html/rank_icons/LtCommander.png tjlaw /html/rank_icons/SE-Employee.png

DCE with Microsoft Edge - You are not authorized to view this page...

Dear Community, I have received a complaint from the end-user, they are having an issue browsing DCE webpage by using Microsoft Edge (version higher than 80). Below is the snap shot from the user: ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1614 0 1
Latest Reply: tjlaw

ATrabert
/html/rank_icons/LtCommander.png ATrabert /html/rank_icons/SE-Employee.png

ITA vmware external system - associate custom properties with VM guest...

Had a request from a customer to pull in some additional custom properties via ETL for vm guests that are discovered using the vmware vsphere external system integration. As far as I can tell, custom ...
EcoStruxure IT icon_circle EcoStruxure IT forum
1057 0 1
Latest Reply: gsterling

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