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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27215 18 8
Latest Reply: JLehr

Solved
Tafadzwa
Tafadzwa

DCE and ITA Operational Manual

Hi All, I am looking for a Data Center Expert v7.9.3 and IT Advisor v9.3.4 Operational Manual that I can give to a client that wants to operate both Tools on their own. Online I can only find Insta...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3943 0 4
Latest Reply: Tafadzwa

Solved
Nirmolak
Nirmolak

DCE SNMPv3

I have Raritan IPDUs registered in DCE via SNMP v1. I wish to upgrade them to SNMP v3, and re-register them via SNMP v3 into DCE. Based on testing, the only way is to remove the device, then re di...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1555 0 3
Latest Reply: JLehr

Solved
wreinhart3
wreinhart3

PDU sensors in DCE

DCE will find these two PDUs and add them to the map. However, the sensors do not show up for me to add to the map. I have gone through all possible settings in the new PDUs and the PDUs that have been...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1283 0 2
Latest Reply: wreinhart3

Solved
wesburhoe
wesburhoe

Migrate from EcoStruxure IT Advisor Errors out

Hi team.We're attempting to use this feature but fails towards the tail end. I heard the next release of ITA is to include some fixes to this. So far, tried a number of tests but cannot sort out what i...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1137 0 2
Latest Reply: ATrabert

Solved
Informational
fflorea9
fflorea9

Upgrade EcoStruxure IT Gateway

Is there any way I could upgrade from 1.9.0.31 to the last version 1.21.0.6 . I receive the following error when I try to upgrade (see attached photo). Thank you!Have a nice day!
EcoStruxure IT icon_circle EcoStruxure IT Forum
1609 0 1
Latest Reply: Cory_McDonald

Solved
LarryK
LarryK

I am not seeing that new Gateway software anywhere...

Alert in ESIT says new Gateway software is available. I look, and.... there's no change and nothing new is available. Does anyone have an explanation?
EcoStruxure IT icon_circle EcoStruxure IT Forum
996 0 1
Latest Reply: Cory_McDonald

Solved
Jureno241
Jureno241

EcoStruxure IT > alarms > alarm notification page not loading all the ...

Hi, EcoStruxure IT > alarms > alarm notification page not loading all the alarm policies. Page doesn't load all the alarm policies automatically, in order to see all, I need to scroll up and ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2079 1 4
Latest Reply: Jureno241

Solved
fredteng
fredteng Explorer

How to create a new customer account in ITA9.4

I found the option to activate a customer account in the ITA9.4 web client, but I cannot find how to create a customer account.And it is also difficult to find how to create a customer account when log...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2380 0 4
Latest Reply: Jef

JLehr
JLehr Champion

Data Center Expert 8.1.0 released

The Data Center Expert 8.1.0 release contains improvements including: Public REST API The public REST API is now available at https://<server_address>/isxg/rest Updated Data Center Expert V...
EcoStruxure IT icon_circle EcoStruxure IT Forum
5178 1 9
Latest Reply: JLehr

Solved
cp02032024
cp02032024

Netbotz 250 flashing orange status light

I attempted to reset the Netbotz 250 via the pinhole and did not get the flashing green status light as indicated in the install manual. I can establish a connection via the serial port but both putty ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1800 0 4
Latest Reply: cp02032024

Solved
Tafadzwa
Tafadzwa

Can NetBotz Measure Room Pressure

Hi All, Is there a way we can use our NetBotz to measure room air pressure, particle count (per cubic meter), temperature below -5 degrees Celsius and air velocity as precise as m/s. I'm aware the Ro...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1395 1 3
Latest Reply: Cory_McDonald

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