Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,040
  • Data Center Operation 2,248
  • NetBotz 998
  • IT Expert 389
  • IT Advisor 343
  • DDF 314
  • DCIM Support 307
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • Network Management Card 6
  • IT Advisor CFD 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SSH 1
  • Power Availability 1
  • timeout 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • PowerChute 1
  • SMARTCONNECT 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
128
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22750 18 8
Latest Reply: JLehr

Solved
DanielKWONG
/html/rank_icons/Crewman.png DanielKWONG /html/rank_icons/SE-Employee.png

What is the Data-in-transit and at-rest encryption of DCE

What is the Data-in-transit and at-rest encryption of DCE Please provide the movement of data. 1. Unencrypted data 2. Encrypted data
EcoStruxure IT icon_circle EcoStruxure IT Forum
1105 0 1
Latest Reply: gsterling

NedFields
/html/rank_icons/Ensign.png NedFields

ITA 9.4.3 just installed/upgraded.... backups not showing in backup/re...

after installing IT Advisor 9.4.3, we are not seeing backups taken, prior to the upgrade, or since the upgrade. When I try to load a previous backup that was downloaded, system says you cant have 2 fi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
744 0 1
Latest Reply: JLehr

Solved
LarryK
/html/rank_icons/LtCommander.png LarryK

Device warranty date in ESIT is not correct - ignores extended warrant...

A client has an SMT1000C with Serial Number starting with 3S2102. ESIT shows the following for the Warranty end date (August 29, 2024): However, this device has an extended warranty starting with 8W...
EcoStruxure IT icon_circle EcoStruxure IT Forum
899 1 2
Latest Reply: JLehr

Solved
dickiedik
dickiedik

Firmware update NMC 9641 via EcoStruxure IT Expert Portal

During a check of our UPS we saw in the EcoStrucxure IT management/firmware update section that there is new firmware for 4 of our UPS. Existing firmware NMC 9641 v2.5.0.6, new firmware according Eco...
EcoStruxure IT icon_circle EcoStruxure IT Forum
946 1 2
Latest Reply: dickiedik

Solved
TS2024
TS2024

Smart-UPS Dashboard

I work for a company that remotely manages the UPS devices for about 50 clients currently.We use the Smart-UPS Dashboard and we have issues with the warranty status updating even though we purchased th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
933 1 1
Latest Reply: JLehr

Solved
Dominique38
/html/rank_icons/Ensign.png Dominique38 /html/rank_icons/SE-Employee.png

DCE Linux client

Hi, DCE Linux client was removed from DCE 8.0.0 release.Will it appear again in another release ? thanks.
EcoStruxure IT icon_circle EcoStruxure IT Forum
785 1 1
Latest Reply: JLehr

cparishjr
cparishjr

Data Center Expert appliance

We are installing a Data Center Expert hardware appliance. I need to know the configuration settings for the NIC cards. We need to use both for redundancy. How are they configured for teaming?
EcoStruxure IT icon_circle EcoStruxure IT Forum
842 1 3
Latest Reply: Gabi

Solved
Setta
/html/rank_icons/Crewman.png Setta

Importing power consumption data from DCE into ITA - how to map rack P...

Hi everyone, I have setup external configuration on ITA (v9.4.1) to connect with Data Center Expert. It has connected succesfully and I can see the devices in the "Discovered Devices" tab. How do I m...
EcoStruxure IT icon_circle EcoStruxure IT Forum
743 0 1
Latest Reply: Jef

Solved
Setta
/html/rank_icons/Crewman.png Setta

Cannot connect 2x ATS switches to Rack PDUs

In some or our racks we have 2x APC ATS switches powered from a pair of Rack PDUs. In ITA I can connect 1x ATS to a pair of Rack PDUs (input power) but I cannot connect a 2nd ATS, the error is rack is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
747 1 1
Latest Reply: Jef

Solved
Hsnow
/html/rank_icons/Crewman.png Hsnow

Change label/email header info

Hello, I have 2x Vertif/Liebert UPSs that I have imported into my DCE. I am testing what the email alerts look like when they get generated. Right now, the email headers have the "Label" of the UPS b...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1032 0 1
Latest Reply: Gabi

Tafadzwa
/html/rank_icons/LtCommander.png Tafadzwa

NetBotz 755 not posting Surveillance Feed to DCE

Hi All I have a few NetBotz 755s that I have discovered into DCE however they are not posting any surveillance feed as their Cameras are not showing under the Surveillance Tab.I followed these steps: D...
EcoStruxure IT icon_circle EcoStruxure IT Forum
6073 0 11
Latest Reply: Tafadzwa

  • « Previous
    • 1
    • …
    • 56
    • 57
    • 58
    • …
    • 596
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore