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EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27545 18 8
Latest Reply: JLehr

QuyetLM
QuyetLM

DDF Request for 3rd party UPS

Hi team, I am connecting to the DCIM system server (Model: AP9465) with 3rd party UPS (Hitachi). Details as attached filePlease send me Details as attached file as soon as possible. P/S: Attachment is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1779 0 2
Latest Reply: QuyetLM

Solved
Anonymous user
Anonymous user

PDU firmware update unsuccessful

Hello,I am trying to do a firmware update to all my PDU's via DCE server.9 out of m 152 PDU's were unsuccessful.I get an "unable to connect" error although those PDU's are online and responding to PING...
EcoStruxure IT icon_circle EcoStruxure IT Forum
4503 0 4
Latest Reply: Anonymous user

Solved
Jerome_C
Jerome_C

How to manage customers in IT Advisor

Hi, I am using IT Advisor (9.1.0) for a couple of month now after upgrading from DCO.In the windows client, if i edit the attribute of an equipement i have access to the customer properties where i cou...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3188 0 6
Latest Reply: gsterling

Frans_de_Groot
Frans_de_Groot Explorer

does the EcoStruxure IT Expert already have a DDF for the Eaton 9390

Customer has a Eaton 9390 UPS but if i look at EcoStruxure IT Expert i get strange values. Is the right DDF already in the gateway ?? gateway is version 1.9.
EcoStruxure IT icon_circle EcoStruxure IT Forum
1522 0 1
Latest Reply: JLehr

Solved
Anonymous user
Anonymous user

Help with Remaining Capacity Power values not showing on ITA

Hi All, After spending days searching for a solution, I am writing here for help. I am a newbie with the ITA and have an issue with the remaining capacity of my newly installed racks in the data center...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2376 0 4
Latest Reply: Jef

Anonymous user
Anonymous user

Upgrade DCO from 7.4.5

I got the procedure for upgrade from DCO 7.4.5 to latest DCO. I was also recommended about ITA. Can someone help in understanding what are the differences from DCO to ITA?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1103 0 1
Latest Reply: Jef

StephenWong
StephenWong Explorer

ITA offline demo Issue

Dear, I want to install the ITA offline demo, but I don't know why I can't enter the demo page when I run it. This is the ITA offline demo v9.1.4 And this is the ITA offline demo v9.0.6 Can...
EcoStruxure IT icon_circle EcoStruxure IT Forum
5698 0 9
Latest Reply: tjlaw

Anonymous user
Anonymous user

ACRC502 and ACRC602

Can i add ACRC602 to an existing ACRC502 hot aisle group?
EcoStruxure IT icon_circle EcoStruxure IT Forum
2128 0 3
Latest Reply: Jef

SJ_Datacom
SJ_Datacom

Netbotz (NB250) and Metered PDU's (RPDU2G) Firmware Catalog 6.9.6

I downloaded the latest copy of the DCE Device Firmware Catalog File as per normal from the APC website. https://www.apc.com/shop/us/en/products/DCE-Device-Firmware-Catalog-File/P-SFSWCDFCF This advise...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2224 1 1
Latest Reply: SJ_Datacom

Anonymous user
Anonymous user

Can a PDU be rotated?

I want the ability to rotate the PDU so that the inlet power is from the underfloor. Is that possible?
EcoStruxure IT icon_circle EcoStruxure IT Forum
1831 0 3
Latest Reply: Jef

GaborNovak
GaborNovak

DCE home page scatter plot display

A customer has two NetBotz 570 which are connected to the DCE server. The webserver home screen is set up to show the two NetBotz temperature sensors. The problem is that one of them shows always the l...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1881 0 2
Latest Reply: JohnBT

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