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NF-London

Ensign

‎2025-05-15

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NF-London

ITA temp sensor capture

Hello, I am running ITA 9.4.4 and a recently upgraded DCE 8.2.0.I have noticed today that although all the devices captured via DCE are ok from before...

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971 0 5

2025-01-14 09:31 AM

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NF-London

Phantom weight changes in ITA

Happy new year.I am running ITA version 9.4.4It might be topical at the moment to mention losing weight but ITA appears to be doing just that with ass...

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483 0 1

2025-01-07 06:50 AM

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NF-London

Export of Genome library

Hello, I had a user ask me to provide a list of all of our genomes with their attributes like Manufacturer/model/manufacturers and adjusted nameplate,...

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556 0 2

2024-11-28 07:56 AM

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NF-London

Adding SUBTYPE attribute to old assets

I have written SQL scripts to extract data from ETL exports from ITA. These are functioning well but have highlighted that there are devices in the i...

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397 0 1

2024-06-27 11:30 PM

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NF-London

unexpected query values

I am seeing multiple [object Object] results in a basic query. These are returning from a recently created custom property called "Room Name" by a us...

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1460 0 4

2024-04-05 06:49 AM

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NF-London

Assets in rack report (IT Advisor)

Some users have recently been asking me the best way to extract a report of assets in chosen racks. I can easily do this in the desktop client but mos...

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1374 0 3

2023-04-03 08:29 AM

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NF-London

Ecostruxure ITA connectivity

I have noticed that the coloured dot in the bottom right hand corner of the desktop client has turned red and sometimes disappears altogether. I am u...

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1296 0 2

2023-02-13 06:36 AM

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NF-London

ITA Backups

Hi, ITA Web Client: I have noticed that the backup and Restore section has a notice of "Last Backup Failed" in it despite the backup files seemingly ...

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2943 0 6

2021-06-17 07:12 AM

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NF-London

ITA Estimated Power summary

Hi, In the web client of ITA there is a power summary figure for each location of used/total power. A user is asking me the source of these figures. ...

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1876 0 4

2021-06-02 08:05 AM

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NF-London

ITA Asset visuals

Now we have progressed from DCO to ITA I am exploring new features like the asset visuals. I have started a row of racks but have hit a problem where...

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1916 0 2

2021-05-21 08:57 AM

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NF-London

IT Advisor User profile errors

We have previously installed and tested a virtual machine of IT Advisor running a copy of our backup to test the transition from DCO. We did not disc...

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1904 0 5

2021-04-09 08:33 AM

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