Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,033
  • Data Center Operation 2,248
  • NetBotz 997
  • IT Expert 387
  • IT Advisor 342
  • DDF 314
  • DCIM Support 306
  • Portal 229
  • Genome 78
  • Asset Advisor 73
  • Tips and ideas 62
  • power monitoring expert 58
  • Building Operations 54
  • IT Design CFD 35
  • Product Feedback 25
  • Features released 6
  • IT Advisor CFD 6
  • Network Management Card 5
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • PowerChute 1
  • timeout 1
  • SSH 1
  • UPS Management Devices & PowerChute Software 1
  • Datacenter UPS 1
  • Help 1
  • Alerts 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • 6. Marketplace idea 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Power Availability 1
  • Analytics 1
  • Connectivity 1
  • How to 1
  • 5. Product Q&A 1
  • 2. Release info 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
126
Jef
Admiral Jef Admiral
111
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
65
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
41
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
7
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
22130 17 8
Latest Reply: JLehr

Solved
GaborNovak
/html/rank_icons/Lieutenant_JG.png GaborNovak

DCE dashboard always active

We use DCE version 7.8, we would like that the web based display is always active. We have created custom dashboard and what that this is always active. The remain active check box is selected. But for...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1270 0 1
Latest Reply: Anonymous user

JSmith
/html/rank_icons/Lieutenant.png JSmith

Netbotz 570 - Power Control Pod Disconnected?

I have a Netbotz 570 and it is showing a "Power Control Pod #571". It is also showing this pod "Disconnected" and has a symbol for a Rack PDU in DCE. I keep deleting it in the Netbotz and it keeps po...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1302 0 1
Latest Reply: Cory_McDonald

shoaibmaqsood51
/html/rank_icons/Ensign.png shoaibmaqsood51

Struxureware data center expert add DDF issue

I have install the AP9465. But now we are facing an issue, as we add the FMZ5000 DDF in Mod bus Device definition. It does not show this file into this window. IN this window generic DDF files are als...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2156 0 2
Latest Reply: Cory_McDonald

Anonymous user
Anonymous user

IT Expert reports an error when mass configuring Rack Access PX-HID us...

Hi team, I am using IT Expert to mass configure user accesses on several Rack Acces PX-HID. When running the mass configuration, IT Expert reports an error for some values (see attached file). B...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1952 0 1
Latest Reply: Anonymous user

Solved
Gianluca
/html/rank_icons/Lieutenant.png Gianluca /html/rank_icons/SE-Employee.png

Floor tile airflows did not add up to downflow CRAC airflows - Calcula...

Hi customer with Dco 8.3.2 is getting an error when he is trying to "Cooling Plane Type - Calculated Plane" the error is "Floor tile airflows did not add up to downflow CRAC airflows" i have also...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2201 0 3
Latest Reply: Jef

Solved
jzurera
/html/rank_icons/LtCommander.png jzurera

Netbotz 750 DDF request

Hi, we have an installation with DCE 7.8 and IT Advisor 9.0.4. We have a Netbotz 750 with wireless sensors and we do not see them in IT Advisor with the DDF Netbotz 750 v17 installed in DCE. If we re...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2345 0 5
Latest Reply: APC_Steve

Solved
Gianluca
/html/rank_icons/Lieutenant.png Gianluca /html/rank_icons/SE-Employee.png

Dco-ITA - Power Outlet Select - AP8881 and AP8481

Hi All in a customer DC there are various RPDU AP8881 and AP8481 With AP8881 i can choose Power Outlet With AP8481 No Is that an issue of Genoma? thanks
EcoStruxure IT icon_circle EcoStruxure IT Forum
2106 0 4
Latest Reply: Gianluca

Solved
Anonymous user
Anonymous user

How to add a floor plan (image attached)

Hi All, I'm trying to add a floor template (a squares background) to my physical room, but not sure how to add it. can someone please guide me on how to add the following? 1) floor template (a square...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2584 0 4
Latest Reply: Anonymous user

Anonymous user
Anonymous user

DCE 7.4.3 not receiving updates from monitored devices

Hi, My client is running DCE 7.4.3 on a physical Enterprise server. They server is a bit old but still functional. We have an issue where some of the devices have communication issues (communication ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3279 0 8
Latest Reply: ATrabert

Solved
SESA380953
SESA380953 /html/rank_icons/Retired-User.png

IT expert: Surveillance license to centralize Netbotz cameras

Could someone support me to clarify if IT Expert (Cloud based) is enabled to centralize Netbotz Cameras? Maybe it look like a simple question, but the demo which I have access as not enabled some ne...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2208 0 3
Latest Reply: Jef

Solved
sesa116930
sesa116930 /html/rank_icons/SE-Employee.png

IT optimize and portal installation newer version of windows 2019

Hi All, One of our customer has IT optimize and portal installed in Windows 2008 server and want to migrate it to newer version of windows 2019 server . We want to know will portal and it optimize can...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1135 0 1
Latest Reply: gsterling

  • « Previous
    • 1
    • …
    • 121
    • 122
    • 123
    • …
    • 595
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore