Ask our Experts
Didn't find what you are looking for? Ask our experts!
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
EcoStruxure IT Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
The Data Center Expert 9.0.0 release introduced subscription licensing managed on the mySchneider Software Management website.
All device nodes are included in the subscription: SNMP devices, Modbus devices, and surveillance cameras.
Data Center Expert subscription license FAQ
Before updating your DCE server:
- Make sure you have your passwords for the apcsetup and apcreset users.
- Make sure to create a backup.
When you update your DCE server from version 8.3.0 to 9.0.0, all existing license keys will be removed and combined into one new DCE subscription license that enables the software for 90 days.
Contact customer support to assist you with migrating your license keys.
Note: Any time remaining on an existing support contract will be honored in mySchneider Software Management.
Videos
Learn how to create your mySchneider account and manage your DCE subscription license.
or
Step-by-step
- Register your mySchneider account
- Redeem your digital voucher
- Create a DCE license
- Add your DCE device to mySchneider
- Associate the license with your DCE device in mySchneider
- Download and install the license file in the DCE desktop client
Additional topics
How to increase the node count of your DCE license
See also
Data Center Expert release notes
MySchneider Software Management
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.